From 15571d2342d769589898e2c284a9d1a95a9f9fbc Mon Sep 17 00:00:00 2001 From: Steven B <51370195+sdb9696@users.noreply.github.com> Date: Fri, 1 Nov 2024 14:49:58 +0000 Subject: [PATCH] Mention the 5228 port --- source/_integrations/ring.markdown | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/source/_integrations/ring.markdown b/source/_integrations/ring.markdown index 64f0908736d0..b046446d405e 100644 --- a/source/_integrations/ring.markdown +++ b/source/_integrations/ring.markdown @@ -147,6 +147,10 @@ The event entity captures events like doorbell rings, motion alerts, and interco ### Realtime event stability +Home Assistant needs to be able to access port 5228 externally to be able to connect to the realtime event service. + +Below are steps to follow if realtime events are not working. + #### Step 1 If you are experiencing issues with receiving ring alerts, the reason could be that you have too many authenticated devices on your ring account.