Printers are not available

[pieqq]

Tested on Ubuntu 18.04 with gimp 2.10 (rev 38) installed from stable channel.

Steps to reproduce

1. Make sure you have some printer configured in your system
2. Open Gimp 2.10 (snap version)
3. Create a document, then try to print it (Ctrl+P)

Actual results

None of the printers are available, only Print to File and Print to LPR:

If I follow the same steps with Gimp 2.8 (installed through apt), I can see all the printers configured on my device and get a document printed.

[lucyllewy]

Can you try:

$ sudo snap refresh gimp --edge
$ sudo snap connect gimp:cups-control

If that works I can push to stable and file a request for cups-control to be automatically connected.

---

reference: build 39

[pieqq]

It works!

Thanks a lot for the quick fix!

[lucyllewy]

OK, I'll mark this issue closed as fixed.

[ralgfoen]

Hi! Got the same issue, except that I'm on Ubuntu 16.04. The workaround mentioned above doesn't help, unfortunately. Is there another way to get printers working?

[verwilst]

On ubuntu 18.10, I noticed my printers weren't visible. snap connect gimp:cups-control fixed it though. Maybe this connection should be standard? :-)

[fantauzzi]

Same issue here with an Epson P50 under Ubuntu 18.04. The workaround provided above worked for me.

[Conzar]

Same with Brother on Ubuntu 18.04. snap connect gimp:cups-control fixed it.

[DNABRATS]

Same as all of the other comments on Ubuntu 18.04
$ sudo snap refresh gimp --edge
$ sudo snap connect gimp:cups-control
Ran both of these commands and it worked like a charm. Thanks!

[svenmeier]

What happened about doing this automatically?
When installing Gimp-snap via software center, there's no easy way for inexperienced users to get their printers working with Gimp.

[nevyn-hira]

Took me WAY too long to find this solution. It's a month since the last comment. Is there any chance this is going to be fixed any time soon?

[dptsolutions]

This is still happening on my Ubuntu 19.10 installation. Workaround worked, but I was stumped for a while.

[rsanden]

This problem doesn't seem to be fixed.
I'm not sure how to re-open this issue like we would do in a normal issue tracking system.

We tried removing and reinstalling gimp via snap, and the problem persisted. Running snap connect gimp:cups-control worked.

This github issue shouldn't be resolved until cups connect is performed automatically at installation.

[cyberb]

Still does not work, ubuntu 21.04, gimp 2.10.24.
Running sudo snap connect gimp:cups-control with gimp restart fixed it.
Why it does not happen automatically?

[jonhnet]

Problem still present on Ubuntu 21.10 impish, Gimp 2.10.30.

sudo snap connect gimp:cups-control let me see a locally-attached printers, so the issue in this thread is still not fixed in the ubuntu distro.

But also, that workaround doesn't work for network printers: My big printers are network-attached and auto-discovered by cups; gimp can't see those. Is there another thing to do to allow snap apps to see through to cups remote printers?

[deddc23efb]

Still does not work in 22.04 - needed to manually run the connect command

[bendoin]

Hello. Still does not work in Ubuntu 23.04 for local attached printer. Needed to manually run the connect command.

[berkes]

And it's 2024, and 24:04, the latest LTS still does not have this fixed.

Seriously, snap might be a good idea, but please polish the rough edges, canonical/snappers. These tiny things sum up to a death by a thousand papercuts.

[LuchoLopez]

In my case (I'm using Ubuntu 24.04) the error was caused by snap app. I fexed the issue with this steps:

1. Open Ubuntu's Apps Center
2. Search GIMP and uninstall
3. Open a terminal
4. Run: sudo apt install gimp
5. Check the printing dialog on Gimp

Hope this helps.
Luis.-