Modification of Attendee Registration

[GoogleCodeExporter]

Summary: Throughout the year attendees regularly request upgrades, downgrades, 
and other modifications of their registration.  It would be preferred to manage 
these through SCALEReg rather than at Payflow and manually back filling data 
into SCALEReg.  While it would be ideal to allow the attendee to manager their 
own upgrades, an admin only interface would be a great improvement.

Details:  Currently there are three attendee modifications that occur 
throughout the SCALE planning cycle:
1) Upgrade (ie addition of an item/addon)
2) Download (removal of an item/addon)
3) Cancelation of registration

Each of the above actions should be available in the administrative interface 
to SCALEReg.  Upon performing those actions a refund/credit or additional 
charge should be created.  Credits/refunds are supported via PayFlow by 
referencing the original transaction ID.  Additional charges should forward the 
user or administrator to the payment interface for filling in appropriate 
payment details.

Original issue reported on code.google.com by [email protected] on 1 Aug 2011 at 8:58

[GoogleCodeExporter]

This is definitely nice to do. Every year at SCALE I've had to do handle the 
upgrades / refunds manually. I'm not sure if PayFlow can do refunds 
programatically though.

Original comment by [email protected] on 4 Aug 2011 at 6:54

• Changed state: Available

[GoogleCodeExporter]

Payflow supports "credits" via the api assuming you have the original 
transaction ID.

Original comment by [email protected] on 4 Aug 2011 at 7:37

[GoogleCodeExporter]

The original transaction ID is included in the silent post from Verisign as 
PNREF.  It doesn't look like we store it yet. I'll cut a new ticket for that 
and add a patch.

Original comment by [email protected] on 18 Sep 2011 at 9:14

[GoogleCodeExporter]

I don't think we can do refunds with Payflow Link. It only supports Sale and 
Authorization. I think you need Payflow Pro to do other transactions types. See 
the Payflow Link users guide pages 34 and 35.

Original comment by [email protected] on 2 Oct 2011 at 5:40

[GoogleCodeExporter]

@Lei, Looks like you're right.  I've sent an inquiry to paypal for confirmation.

Original comment by [email protected] on 3 Oct 2011 at 5:37