Random Socket Disconnects

[mainisameer]

We are using server and client version 4.7.5 we were on 4.7.2 but upgraded to latest thinking it will solve the issue. We see a disconnect message on the server side of a ping timeout and then on the client side we see a transport close which is about 30 seconds after we see the disconnect on the server. The reconnect then happens after that.
The issue is that the server is up and running and it only does the disconnect for a handfull of users. The other issue is delay in the front end getting the message. Also the clients internet is stable and he is connected to other video applications and experiences no issues so we know its not the client internet issue..
This is happing to users using Chrome 124 and above as a their browser. Is there a wat to disable the Ping POng method of Socket.io so it doesnt call the disconnect method when there is no issue with the client?