can't sign in

[shilya-m]

Version

1.48

Describe the bug

when I try to sign-in it shows dialog
'Signing in to Sourcegraph...' without cussess.
tested on different extension versions: 1.40, 1.42, ... 1.48

in browser 'accounts.sourcegraph.com/sign-in?redirect_to=..' i see error in console "index-18d16332.js:71 Uncaught ApolloError: value.toString is not a function
at new t (index-18d16332.js:71:152)"

i tested in chrome, edge, firefox - the same result.
i tried to clean browser cache, clean tokens by sourcegraph.com/user/settings/tokens.
without success.

Expected behavior

i expected to sign-in, but redirect url does nothing, only error in console

Additional context

No response

[linear]

BUGS-962 can't sign in

[PriNova]

@shilya-m Thank you for reaching us out.

You are using VS Code and tried different kinds of Cody versions to get logged in, right? For you the login buttons are working on the Welcome Screen in Cody, but the URL sent to the browser errors out? What do you see on your browser? Is the screen blank or does it show a 404 error?

Meanwhile, you can use another sign-in method directly in Cody via the command palette and search for "Cody: Switch Account".
Choose the Sourcegraph URL and access token sign-in method.
As URL you input https://sourcegraph.com and then you paste your access token into the next field.

I'm curious if that worked for you.

Thank you

[Kynlos]

Follow up:

Has this issue been resolved?

Thanks

-Kynlo

[e22m4u]

Same here

1. Go to sourcegraph.com
2. Click on Login button

It redirects to https://accounts.sourcegraph.com/sign-in?redirect_to=... and stucks in white screen.
Console has Uncaught ApolloError: value.toString is not a function [assets/index-18d16332.js:71:152]

I guess the reason is POST https://accounts.sourcegraph.com/cdn-cgi/rum returns 204 No Content

[PriNova]

@e22m4u We have the same issue with another user and we pinned it down, that by using a VPN or other proxy service may interfere with the login mechanism.
Can you confirm that you are using a VPN or similar proxy services?

Thank you

[e22m4u]

@PriNova Usually I don't use proxies, but this issue made me try one, though unsuccessfully. Both with and without a proxy the problem persists in the latest Chrome and Firefox. What's strange is that I have several other devices in the same network, but the problem only occurs on one device. So far I can't find any differences in the environments.