From dd8a5b84c1a79ba66e4d9daad22090b898fd41a2 Mon Sep 17 00:00:00 2001 From: Chief-Engineer <119664036+Chief-Engineer@users.noreply.github.com> Date: Wed, 27 Sep 2023 18:35:53 -0500 Subject: [PATCH 1/2] Update ban policy's appeal procedure --- src/en/community/admin/wizards-den-banning-policy.md | 11 ++++++----- 1 file changed, 6 insertions(+), 5 deletions(-) diff --git a/src/en/community/admin/wizards-den-banning-policy.md b/src/en/community/admin/wizards-den-banning-policy.md index edb6d0a7f..82039c295 100644 --- a/src/en/community/admin/wizards-den-banning-policy.md +++ b/src/en/community/admin/wizards-den-banning-policy.md @@ -271,11 +271,12 @@ If an appeal is currently being processed by someone, it is generally best to le - [ ] the ban was placed because the player was offline or evaded an ahelp, and - [ ] you are accepting the appeal by either removing the ban or reducing it to be less than or equal to 14 days from the start of the ban being appealed. 5. Collect information - 1. Make a reasonable attempt to verify any claims made in the appeal by the player, or accept them to be true. - 2. Check the player's note and ban history. - 3. Reading the ahelp that led to the ban is highly recommended. - 4. Ask the player questions that are important for the processing of the appeal. - 5. Attempt to allow the player to respond to information which will be considered in the appeal that it would be unfair to not allow them the opportunity to address. + 2. Check player's history of appeals. + 3. Make a reasonable attempt to verify any claims made in the appeal by the player, or accept them to be true. + 4. Check the player's note and ban history. + 5. Reading the ahelp that led to the ban is highly recommended. + 6. Ask the player questions that are important for the processing of the appeal. + 7. Attempt to allow the player to respond to information which will be considered in the appeal that it would be unfair to not allow them the opportunity to address. 6. If any of the following criteria are met, you may skip to step 8 and process the appeal using the speedy appeal process: - the ban length is less than or equal to 14 days, - this appeal is older than 7 days and no other admin is handling the appeal, or From d03f2c1473dc2cbc6cf70a4b080319bb5237a4fe Mon Sep 17 00:00:00 2001 From: Chief-Engineer <119664036+Chief-Engineer@users.noreply.github.com> Date: Wed, 27 Sep 2023 18:41:12 -0500 Subject: [PATCH 2/2] fix numbering and add a word --- src/en/community/admin/wizards-den-banning-policy.md | 12 ++++++------ 1 file changed, 6 insertions(+), 6 deletions(-) diff --git a/src/en/community/admin/wizards-den-banning-policy.md b/src/en/community/admin/wizards-den-banning-policy.md index 82039c295..087a8c322 100644 --- a/src/en/community/admin/wizards-den-banning-policy.md +++ b/src/en/community/admin/wizards-den-banning-policy.md @@ -271,12 +271,12 @@ If an appeal is currently being processed by someone, it is generally best to le - [ ] the ban was placed because the player was offline or evaded an ahelp, and - [ ] you are accepting the appeal by either removing the ban or reducing it to be less than or equal to 14 days from the start of the ban being appealed. 5. Collect information - 2. Check player's history of appeals. - 3. Make a reasonable attempt to verify any claims made in the appeal by the player, or accept them to be true. - 4. Check the player's note and ban history. - 5. Reading the ahelp that led to the ban is highly recommended. - 6. Ask the player questions that are important for the processing of the appeal. - 7. Attempt to allow the player to respond to information which will be considered in the appeal that it would be unfair to not allow them the opportunity to address. + 1. Check the player's history of appeals. + 2. Make a reasonable attempt to verify any claims made in the appeal by the player, or accept them to be true. + 3. Check the player's note and ban history. + 4. Reading the ahelp that led to the ban is highly recommended. + 5. Ask the player questions that are important for the processing of the appeal. + 6. Attempt to allow the player to respond to information which will be considered in the appeal that it would be unfair to not allow them the opportunity to address. 6. If any of the following criteria are met, you may skip to step 8 and process the appeal using the speedy appeal process: - the ban length is less than or equal to 14 days, - this appeal is older than 7 days and no other admin is handling the appeal, or