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Issue: The Wizard stops at 47%, at the "This step will create the Institution record and the 'admin' user." step after trying to log in with 'admin' username and password. Then, the Wizard halts saying "Unable to login using the Username and Password for the User."
Cause: The master user created/used matched the username of an existing MySQL user but does not match the password of that user.
Resolution:
start Wizard over and use the matching password
or
change the user's password in MySQL then restart Wizard and use new password
The text was updated successfully, but these errors were encountered:
tlammer
changed the title
Wizard stops at 47% saying Admin user doesn't have necessary privileges
Wizard stops at 47% saying it is unable to login using the Master username and password
Jun 20, 2018
To my experience the cause is often that one needs to press the "Create Specify Database" first before proceeding. By pressing the "Test IT Login" first, you're taken to the next step, before getting the opportunity. Going back from that step will allow you to create the database, before proceeding.
Issue: The Wizard stops at 47%, at the "This step will create the Institution record and the 'admin' user." step after trying to log in with 'admin' username and password. Then, the Wizard halts saying "Unable to login using the Username and Password for the User."
Cause: The master user created/used matched the username of an existing MySQL user but does not match the password of that user.
Resolution:
or
The text was updated successfully, but these errors were encountered: