diff --git a/docs/competition/livestream/chat-moderation.md b/docs/competition/livestream/chat-moderation.md index 521536dd..8c0fa273 100644 --- a/docs/competition/livestream/chat-moderation.md +++ b/docs/competition/livestream/chat-moderation.md @@ -6,6 +6,8 @@ For each livestreamed event, a 'Head Moderator' should be chosen. In the event o If a moderator needs to enforce the rules against a user, a discussion between the moderators is encouraged to ensure a consistent moderation approach. +It's important that chat moderators actively participate in the chat to keep viewers engaged and to help steer the conversation to more relevant topics if necessary. + ## Dealing with a problem user Below is the escalation steps for dealing with a problem chat user