From 687cfb29fd0f3f100aaacf3d938cafe6dc882bab Mon Sep 17 00:00:00 2001 From: James Seden Smith Date: Wed, 2 Jun 2021 20:09:50 +0100 Subject: [PATCH] Encourage moderators to participate in chat Co-authored-by: antoinepetty@users.noreply.github.com --- docs/competition/livestream/chat-moderation.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/docs/competition/livestream/chat-moderation.md b/docs/competition/livestream/chat-moderation.md index 521536dd..8c0fa273 100644 --- a/docs/competition/livestream/chat-moderation.md +++ b/docs/competition/livestream/chat-moderation.md @@ -6,6 +6,8 @@ For each livestreamed event, a 'Head Moderator' should be chosen. In the event o If a moderator needs to enforce the rules against a user, a discussion between the moderators is encouraged to ensure a consistent moderation approach. +It's important that chat moderators actively participate in the chat to keep viewers engaged and to help steer the conversation to more relevant topics if necessary. + ## Dealing with a problem user Below is the escalation steps for dealing with a problem chat user