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Improve information for team supervisors ahead of the SR year #1357

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PeterJCLaw opened this issue Apr 21, 2024 · 2 comments
Open

Improve information for team supervisors ahead of the SR year #1357

PeterJCLaw opened this issue Apr 21, 2024 · 2 comments
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A: Teams Relates to competitor teams AO: Teams

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@PeterJCLaw
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Before the start of the year, especially for rookies, there isn't a whole lot of information we provide. #1346 is part of this and #1225 could be one approach, however I think we'd benefit from a general think about this from a rookie perspective.

There is actually a fair bit of material which we have that could be useful here, I think we just don't do a great job of making it available. Great examples are:

  • the robots 101 series (now in the docs, but not linked from our signup forms AFAIK)
  • content of our pre-competition emails -- typically has lots of info about the event which is otherwise hidden

I've prompted a couple of the SR2024 rookie teams to provide lots of info to us when they get the feedback forms and (if we do so fairly promptly after the end of SR2024) I think some would be open to having a more direct chat about how we can help, so that cold be a good resource for other ideas.

There's also more we can learn I think from the teams which dropped out of SR2024; see notes in Slack.

@PeterJCLaw PeterJCLaw added A: Teams Relates to competitor teams AO: Teams labels Apr 21, 2024
@PeterJCLaw
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So I think I've worked out what the issue here is -- while a lot of this information is present on the /compete page, it's in the FAQ at the bottom which is below the signup form and thus quite easy to miss. I'm guessing that this might be since we want the page to be very positive about the experience -- we're selling people on the idea after all, though I suspect it contributes to team leaders not being sure what they're signing up for.

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Labels
A: Teams Relates to competitor teams AO: Teams
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