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Ready for Generative AI

Production-Ready

-

Successful services like the awarded +

Successful services are powered
+ at scale by Tock, like + SNCF Connect - (Best Robot Experience 2018+2019) - and the French - 📞  AlloCovid - are powered by Tock.

+ (3M visits a day), + 📞  AlloCovid in France + and many other assistants.

@@ -219,10 +219,208 @@

Active community.

More and more teams and companies trust in Tock and open conversational platforms.
Join community members on - Gitter and feel free to ask! + Gitter and feel free to ask!
+ đŸ—“ïž Ask for invitation to the Tock Community Virtual Coffee every other Thursday. 🗓

+
+ + + +
+

Tock & Bedrock at La Nuit des Meetups

+
+

+ At + La Nuit des Meetup 2024, SNCF Connect & Tech presented a demo of a + conversational experience leveraging the Tock platform with the + Bedrock service from Amazon, showing the benefits of an "hybrid" solution + providing both deterministic answers and Generative AI (RAG), stating one can experiment + with various AI models then decide, where and when to use them in order to build + the best user experience. +

+
+ +
+ + + +
+

Crédit Mutuel Arkéa at AI For Finance

+
+

+ During the AI for Finance convention, the Crédit Mutuel Arkéa conversational team + leaders presented a REX about setting an hybrid organization to adopt LLM solutions + and leveraging the Tock platform as a "hub".

+ + The talk is + available for replay (in French, for registered attendees). +

+
+
+ + + +
+

Tock+LLM at VivaTech 2023

+
+

+ At VivaTech 2023 the Groupe SNCF shared recents experiments + with various LLM and Generative AI technologies, such as ChatGPT or Bloom, + as well as the benefits of integrating them with Tock as a platform + providing more control and decoupled solutions.

+ + La Revue du Digital wrote an article entitled + ChatGPT isn't ready to answer SNCF customers (in French). +

+
+
+ + + +
+

SPooN+Tock avatars showcase

+
+

+ Devoxx France, DevFest Nantes... SNCF Connect & Tech now leverages + Tock and SPooN + technologies to run its "employer brand" stand during major tech events.

+ + Meet Mate + the robot: it is inexhaustible on the company, knows the current job offers, guides visitors during the convention... + always with a pure Open Source heart! +

+
+
+ + + +
+

Tock & ChatGPT demo at FOSDEM

+
+

+ Several weeks after the service from OpenAI was launched, SNCF Connect & Tech performed a + live demo at FOSDEM 2023 (track Kotlin). They created and integrated + a Tock bot with ChatGPT in 20 minutes, + building a unified conversational experience with both traditional (deterministic) answers + and more possibilities from a powerful Generative AI solution, such as ChatGPT. +

+
+ +
+ + + +
+

Internal chatbots at scale

+
+

+ SNCF, ENEDIS, Crédit Mutuel Arkéa... More and more organizations use Tock + to build and run internal assistants, some of them being open to + more than 100 000 employees. +

+ There are various use cases: HR, legal support, purchasing, IT support, + using new tools, booking resources, helpdesks, DevOps, and more. + See + Tock user stories for more. +

+
+
+ + + +
+

SPooN connects avatars to Tock

+
+

+ SPooN, + a company designing virtual avatars and totems, has developed a + Tock connector + making it possible to give life to a Tock bot through an animated avatar with multimodal interaction + (voice, eyes and touch) to build a rich and engaging experience.

+ + To know more, contact the SPooN + team, or the Tock community on Gitter. +

+
+ -
@@ -294,8 +473,7 @@

Late 2020, INSERM SNCF and Allo-Media will share their experience building the - AlloCovid - conversational service, based on Tock, at the + AlloCovid conversational service, based on Tock, at the Voice Tech Paris 2020 conference.

@@ -328,20 +506,20 @@

- +
-

AlloCovid

+

AlloCovid

Built around a Tock bot, - the French AlloCovid + the French AlloCovid service informs and guides population about the Covid-19. Designed by French experts, partners and volunteers, it is available by phone, on the Web and WhatsApp.

- Find out more by visiting www.allocovid.com. - The bot sources are available here. + The www.allocovid.com Website is now closed, but bot sources are available + here.

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PrĂȘt pour l'IA GĂ©nĂ©rative

Solution éprouvée

-

Tock est au coeur de services plébiscités comme - SNCF Tock est au coeur de services tels que + +
SNCF Connect - (Best Robot Experience en 2018+2019) - ou le service + (3M visites par jour), 📞  AlloCovid - en 2020.

+ (national, 2020) et de nombreux assistants en production.

@@ -448,7 +445,8 @@

Une communauté active.

N'hésitez pas à venir en parler avec la communauté sur - Gitter . + Gitter .
+ đŸ—“ïž Demandez l'invitation au Tock Community Virtual Coffee un jeudi sur deux. 🗓

@@ -507,6 +505,25 @@

+ + + +
+

Tock+LLM Ă  VivaTech 2023

+
+

+ L'édition VivaTech 2023 a été l'occasion pour le Groupe SNCF de + présenter ses expérimentations en cours avec différentes technologies LLM et IA Générative + comme ChatGPT ou Bloom, et les perspectives de leur intégration à travers la plateforme Tock.

+ + ChatGPT n’est pas prĂȘt pour rĂ©pondre aux clients de la SNCF + dans la Revue du Digital. +

+

@@ -523,7 +540,7 @@

Mate le robot qui parle de l'entreprise, propose des offres d'emploi, guide les visiteurs sur le salon... - toujours avec un coeur Open Source!. + toujours avec un coeur Open Source !

@@ -577,7 +594,7 @@

SPooN connecte ses avatars à La société SPooN, qui conçoit des totems et avatars virtuels, a développé un connecteur Tock - permettant de donner vie à un bot Tock à travers un avatar animé à l'interaction vocale, - visuelle et tactile, pour des expériences riches et engageantes.

+ permettant de donner vie à un bot Tock à travers un avatar animé à l'interaction multimodale + (voix, regard, tactile) pour des expériences plus riches et engageantes.

Pour en savoir plus, contactez l'équipe SPooN ou la communauté Tock sur Gitter. @@ -681,9 +698,7 @@

Le salon Voice Tech Paris - 2020 - accueillera une partie de - l'équipe AlloCovid + 2020 accueillera une partie de l'équipe AlloCovid (INSERM, SNCF, Allo-Media) pour un retour sur la mise en place de ce service conversationnel basé sur Tock.

@@ -716,23 +731,21 @@

- +
-

AlloCovid, un bot engagé

+

AlloCovid, un bot engagé

- Le service AlloCovid, + Le service AlloCovid, construit autour d'un bot Tock, permet d'informer et orienter la population sur le Covid-19. Fruit de la collaboration de nombreux experts français, partenaires et bénévoles, il est accessible par téléphone, sur le Web et WhatsApp.

- Pour en savoir plus, RDV sur www.allocovid.com. - Les sources du bot sont elles disponibles www.allocovid.com est dorénavant fermé, mais + les sources du bot sont disponibles ici.