Frequently asked questions

General

1. Why is this plugin not listed in the "Channel Directory"?
2. Which Operating Systems / Platforms are supported?
3. Which Metadata Agents are supported?

Installation

1. Why isn't this plugin visible under "Channels" on my server?
2. How do I install/update this plugin?

Configuration

1. How do I setup accounts for other users on my server?
2. How do I exclude an entire library from being scrobbled + synced?
3. What do all these settings do?

Scrobbling

1. Why are videos not being scrobbled to my profile?
2. Why are videos watched by other users being scrobbled to my profile?

Syncing

1. Why are watched/rated videos not being imported into Plex?
2. Why are watched/rated videos not being exported to my profile?
3. Why do syncs fail with a "..." message?