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connect pipedrive to intercom #239

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PrenSJ2 opened this issue Jun 13, 2024 · 4 comments
Open

connect pipedrive to intercom #239

PrenSJ2 opened this issue Jun 13, 2024 · 4 comments
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enhancement New feature or request

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@PrenSJ2
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PrenSJ2 commented Jun 13, 2024

Need to research,

we need the emails in pipedrive to be added to intercom, so that when our support team send out emails, they can also target the leads and early sales funnels

In order to do this we either need to create an integration between hermes and intercom or see if there is an existing connection between pipedrive and intercom

@PrenSJ2 PrenSJ2 added the enhancement New feature or request label Jun 13, 2024
@PrenSJ2
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PrenSJ2 commented Jul 2, 2024

Intercom

Pipedrive

Or

Should look at tc-intercom, intercom_request and post directly to intercom

@PrenSJ2
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PrenSJ2 commented Jul 3, 2024

ask sam the cost of having 40 k users on intercom vs pipedrive

we want to send the emails in pd not intercom

for the case where people are added as admins we don't create Contacts and Persons in PD

@PrenSJ2
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PrenSJ2 commented Sep 12, 2024

@sam-linge
can you see if this is relevant / find the answer to the above plz

@sam-linge
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Neither PD nor IC price based on user count so I'm not sure that this is?

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