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In Android users occasionally experience crashes or are unable to make calls. The issue does not affect all users and seems to occur intermittently. W've tried to reproduce this locally but not luck. Mostly users are Samsung user who reported this issue.
Pre-submission Checklist
I have verified that the issue occurs with the latest release and is not marked as a known issue in the CHANGELOG.md.
I reviewed the Common Issues and open GitHub issues and verified that this report represents a potentially new issue.
- Platform: android
Fatal Exception: java.lang.RuntimeException: Unable to start service com.twiliovoicereactnative.VoiceService@158663a with null: java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String android.content.Intent.getAction()' on a null object reference
at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:5286)
at android.app.ActivityThread.-$$Nest$mhandleServiceArgs()
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2531)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loopOnce(Looper.java:230)
at android.os.Looper.loop(Looper.java:319)
at android.app.ActivityThread.main(ActivityThread.java:8919)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:578)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)
Caused by java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String android.content.Intent.getAction()' on a null object reference
at com.twiliovoicereactnative.VoiceService.onStartCommand(VoiceService.java)
at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:5268)
at android.app.ActivityThread.-$$Nest$mhandleServiceArgs()
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2531)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loopOnce(Looper.java:230)
at android.os.Looper.loop(Looper.java:319)
at android.app.ActivityThread.main(ActivityThread.java:8919)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:578)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)
queued-work-looper-data:
at jdk.internal.misc.Unsafe.park(Unsafe.java)
at java.util.concurrent.locks.LockSupport.park(LockSupport.java:341)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionNode.block(AbstractQueuedSynchronizer.java:506)
at java.util.concurrent.ForkJoinPool.unmanagedBlock(ForkJoinPool.java:3466)
at java.util.concurrent.ForkJoinPool.managedBlock(ForkJoinPool.java:3437)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:1623)
at java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:435)
at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1071)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1131)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
at java.lang.Thread.run(Thread.java:1012)
Reproduction Steps
As I mention we are unable to reproduce this locally, this happen only in release builds and reported by users.
Expected Behavior
The application should allow users to initiate calls without crashing.
Actual Behavior
Some users encounter crashes or are unable to make calls. The crash logs typically include a NullPointerException related to a null Intent in the VoiceService.
Reproduction Frequency
This issue has 19 crash events affecting 5 users in last 7 days. All Samsung devices.
we are struggling to reproduce the issue, do you have any information on what action are occurring leading up to the crash?
We have a fix for it in the next release but without a means of reproducing the issue we can not verify. Please let us know if it resolves your issues.
Issue
In Android users occasionally experience crashes or are unable to make calls. The issue does not affect all users and seems to occur intermittently. W've tried to reproduce this locally but not luck. Mostly users are Samsung user who reported this issue.
Pre-submission Checklist
or sensitive account information (API keys, credentials, etc.) when reporting this issue.
Description
Reproduction Steps
As I mention we are unable to reproduce this locally, this happen only in release builds and reported by users.
Expected Behavior
The application should allow users to initiate calls without crashing.
Actual Behavior
Some users encounter crashes or are unable to make calls. The crash logs typically include a NullPointerException related to a null Intent in the VoiceService.
Reproduction Frequency
This issue has 19 crash events affecting 5 users
in last 7 days. All Samsung devices.Software and Device Information
Additional Context
Here is my
callService.ts
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