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@papnoisanjeev yes but i was hoping maybe i could get that in the metadata endpoint rather than when i get the ticket. I just want to be get information about the ticket without retrieving it and its threads because thats alot of information i don't need.
Hi
Is it possible to retrieve just headline information about a ticket without pulling all the threads etc?
For instance, we would like to retrieve the last time a new response was posted on a ticket by anyone.
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