Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Last replied time for message #18

Open
temiotu opened this issue Mar 4, 2021 · 2 comments
Open

Last replied time for message #18

temiotu opened this issue Mar 4, 2021 · 2 comments
Labels
Suggestion Regarding new things added

Comments

@temiotu
Copy link

temiotu commented Mar 4, 2021

Hi
Is it possible to retrieve just headline information about a ticket without pulling all the threads etc?

For instance, we would like to retrieve the last time a new response was posted on a ticket by anyone.

@papnoisanjeev
Copy link
Contributor

@temiotu

Do you want a last reply time on ticket listing for every ticket ?

@temiotu
Copy link
Author

temiotu commented Mar 6, 2021

@papnoisanjeev yes but i was hoping maybe i could get that in the metadata endpoint rather than when i get the ticket. I just want to be get information about the ticket without retrieving it and its threads because thats alot of information i don't need.

@komal-sh-27 komal-sh-27 added the Suggestion Regarding new things added label Feb 8, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Suggestion Regarding new things added
Projects
None yet
Development

No branches or pull requests

3 participants