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Would like to see the CC/BCC option when replying to a ticket #19

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regberink opened this issue Dec 9, 2021 · 0 comments
Open

Would like to see the CC/BCC option when replying to a ticket #19

regberink opened this issue Dec 9, 2021 · 0 comments
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Enhancement New feature or request

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@regberink
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When using the API i would like to set the CC adres and/or BCC adres on a thread.
So 2 additional parameters for setting CC and BCC.
Also multiple CC/BCC would be nice to have.

We have a need for this because of the following reason.
When a employee send in a ticket we need to inform there manager about the ticket also there for a CC would be nice.
@komal-sh-27 komal-sh-27 added the Enhancement New feature or request label Aug 10, 2022
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@komal-sh-27 @regberink