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When create an agent from api side then group, team, agent-priv, ticket-view option added #55

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komal-sh-27 opened this issue Jun 5, 2023 · 0 comments
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Bug Something isn't working Fixed Proposed Regarding PR is already created for this issue V-1.1.x Regarding issue v-1.1.x

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Description
When create an agent from api side then group, team, agent-priv, ticket-view option added

How to reproduce
Step 1: Create an agent from postman api side then added all params in form data:

Screenshot from 2023-06-05 18-24-25

Step 2: Now send this request and here showing an error like this:

Screenshot from 2023-06-05 17-05-43

Step 3: Now check on the admin panel here agent created successfully:

image

Also, not choose or added group and team option in created agent:

image

Also, not choose any ticket view option and agent privilege:

image

Possible Solution
If we are using the create agent from postman api side then should be added all option in agent on the admin panel

@komal-sh-27 komal-sh-27 added Bug Something isn't working V-1.1.x Regarding issue v-1.1.x labels Jun 5, 2023
@komal-sh-27 komal-sh-27 added the Fixed Proposed Regarding PR is already created for this issue label Jun 22, 2023
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