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Reminders being sent to carts with zero products #78

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damonadigital opened this issue Mar 11, 2024 · 1 comment
Open

Reminders being sent to carts with zero products #78

damonadigital opened this issue Mar 11, 2024 · 1 comment

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@damonadigital
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damonadigital commented Mar 11, 2024 •
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We've noticed on one of our websites that some customers are receiving Abandoned Cart notifications when they have no items in their basket. Is there any known cause of this behaviour?

Screenshot 2024-03-11 at 15 47 32
@damonadigital
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Hi @mediabeastnz ,

Just wondering if there's any chance of some assistance on this issue?

Thanks

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