Athena
Name the product in a way the reader (i.e. your target customers) will understand.
Athena - an intelligent knowledge base platform
Describe who the market for the product is and what benefit they get. One sentence only underneath the title.
A knowledge base that focuses on self-help for end-users as well as providing useful analytics to developers of the product.
Give a summary of the product and the benefit. Assume the reader will not read anything else so make this paragraph good.
The product is a service optimization solution for capturing actionable knowledge from customer interactions. It provides a ticketing system to resolve customer pain-points and identify product shortcomings, a knowledge base platform to generate relevant, reusable documentation, and an administrative dashboard that presents distilled, dynamic data to inform targeted solutions.
Describe the problem your product solves.
Inefficiency in customer service and quality assurance practices.
Describe how your product elegantly solves the problem.
The product provides metrics on the most common issues that customers experience, effecting superior resource management in future customer interactions and ongoing product development.
A quote from a spokesperson in your company.
Brad Melluish - "It's so robust, I don't even know what it does anymore!"
Describe how easy it is to get started.
Coming soon!
Provide a quote from a hypothetical customer that describes how they experienced the benefit.
"We have finally been able focus the efforts of our dev team on the things that matter!"
Wrap it up and give pointers where the reader should go next.
See our website to learn more and sign up for an account. FREE COOKIES