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chatbot-faq-4-streaming-cant-start-stream.html
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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>LIVE4 F.A.Q.</title>
<meta name="viewport" content="width=device-width, initial-scale=1, user-scalable=no, maximum-scale=1">
<meta author="VideoGorillas LLC">
<meta apple-itunes-app="app-id=919921242">
<link rel="stylesheet" media="screen" href="css/normalize.css">
<link rel="stylesheet" media="screen" href="css/foundation.min.css">
<link rel="stylesheet" media="screen" href="css/live4.css">
<link size="64x64" rel="shortcut icon" href="img/icons/favicon.ico">
<script async="" src="//www.google-analytics.com/analytics.js"></script>
</head>
<body class="is-responsive faq-body" cz-shortcut-listen="true">
<div class="faq-h1">Can't start stream</div>
<div class="faq-h2" id="fb-permissions-expired">Your permission to post a live video is either not granted or has been removed</div>
<div class="faq-p faq-text">
Seems LIVE4 app does not have facebook permission to create live video.
</div>
<div class="faq-p faq-text">
Try to relogin via facebook. Open LIVE4, tap menu icon, logout from facebook and login via facebook again.
Try to start streaming to your timeline, then try streaming to your page or group if you have it.
Missing permissions should be asked.
</div>
<div class="faq-p faq-text">
Also may help deleting LIVE4 app from facebook settings:
open facebook (web or app) -> settings -> Apps and web sites (or Business integrations) -> find LIVE4 app in the list and delete it.
Open LIVE4 and relogin via facebook.
Try to start streaming to your timeline, then try streaming to your page or group if you have it.
Missing permissions should be asked.
</div>
<div class="faq-h2" id="fb-no-page-permissions">No permissions to post to Facebook Page</div>
<div class="faq-p faq-text">
You should have an “Admin” or “Editor” role to stream to your page. You should have an “Admin” or “Moderator” role to stream to your Group.
</div>
<div class="faq-h2" id="ios-going-live-overlay">"Going live" overlay (iOS)</div>
<div class="faq-p faq-text">
You started streaming, but you keep seeing "Going live" overlay and nothing happens?
</div>
<div class="faq-p faq-text">
Ensure that "Wi-Fi Assist" is turned off: <a href="https://support.apple.com/en-us/HT205296">https://support.apple.com/en-us/HT205296</a>
</div>
<div class="faq-p faq-text"><a href="chatbot-faq">Back to F.A.Q.</a></div>
<script>(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
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})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('create', 'UA-55300163-1', 'auto');
ga('send', 'pageview');
</script>
</body>
</html>