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Incomplete Gift Card Support (Adobe Commerce) #20

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sprankhub opened this issue Jan 29, 2023 · 3 comments
Open

Incomplete Gift Card Support (Adobe Commerce) #20

sprankhub opened this issue Jan 29, 2023 · 3 comments

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@sprankhub
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  1. PHP 8.1
  2. Adobe Commerce 2.4.5-p1
  3. wallee/magento-2 1.3.16
  4. enable wallee_payment/line_items/enforce_consistency
  5. add a product to the cart
  6. in the cart, add a gift card (not a coupon code from the sales rules, but a real gift card!)
  7. go to checkout and enter all data
  8. try to order

Expected: The order is saved, you will be redirected to the success page.
Actual: You will get an exception ("The line item total amount of X does not match the expected amount of Y.).

@theodorspringwallee
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Dear sprankhub

Are you talking about the Gift Card you can choose in the catalog?
image

If yes, please can can you tell us, if you are using an extension for this?

In our M2 showcase (https://magento-2.showcase-wallee.com/) we do not have this Gift Card option.

Thank you for providing the reproduction steps for this.

Best regards

@sprankhub
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This is a Commerce feature. See Marketing > Gift Card Accounts:

image

@theodorspringwallee
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Dear sprankhub

Those Gift Cards seems to be an Adobe Commerce exclusive feature: https://experienceleague.adobe.com/docs/commerce-admin/stores-sales/point-of-purchase/gift-cards/product-gift-card-workflow.html?lang=en

Currently, we only have "normal" Magento 2 test instances.

We don't have these features there:
image

I will check with our plugin team, how to continue there.

Best regards

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