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Agent reports and alerts #5

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network-domains opened this issue Feb 21, 2022 · 1 comment
Open

Agent reports and alerts #5

network-domains opened this issue Feb 21, 2022 · 1 comment

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@network-domains
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So, while I know we have a nice set of reports that can be generated and alerts show up on the server side, on the client side, there isn't much for anyone to look at. While I understand that making tactical rmm as transparent and annoyance free to the clients is best, some of the clients would like to see what reports are being generated, what kind of information is being collected and occasionally some clients would also like to get alerted when there is an issue. While I don't particularly care to make anything easy for clients to attempt fixes of anything themselves, I do need to appease their need for transparency. Is there any way to get the agent to show reports of the "checks" results locally? Just something for the clients to look at, doesn't have to be easy to read reports either.

@wh1te909
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reporting (as in generating pretty reports as graphs etc) on the server side is not even implemented yet, it's a planned feature that's currently in the works. so doing it on the agent side doesn't really make sense and I am not even sure how that would work.

For now you can setup alert templates in the web UI and have it email your clients on failure. Or you can create a very limited view only role for them with permission only to their clients, and then just have them login to the web UI. Once the reporting feature is implemented obviously you can just use that but this might work for now.

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