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The same layout runs fine on 3 different test players we have in the lab.
After noticing this issue we went down two routes.
Asked the user to make sure they were using the latest driver, as per the above issue and this from intel
They have 30.0.101.1121 installed which is from 11/11/2021
Tried to switch the player over to using IE or Webview2 (which we still call edge).
The player has a local setting to fallback to internet explorer (WebBrowserControl), which we attempted. Initially we thought this solved the issues with the web based content (not the stream), but we're not yet convinced.
A user reports that their windows player isn't performing well:
They have an intel 11th gen CPU with integrated XR graphics.
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