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description
(This is intended for Field Staff)

Collecting Vehicles

Collecting vehicles unlocks them and removes them from the rider map in events such as charging, repairs or rebalancing.

Finding Vehicles to Collect

Map - Retrieve Screen

In the Retrieve screen, you will see a map of all vehicles within an area. Each status is colour coded so you can quickly differenciate available vehicles from unavailable ones. Additionally, vehicles will tasks will have a badge containing a number at the top right of the vehicle pin. The number inside of it shows the priority, so please start collecting the higher priority tasks first.

Status Colour Key:
Green: Available
Red: Unavailable
Blue: Reserved or In Ride by customer
Yellow: Collected by operator or charger
Black: Checked-In & Warehoused
Grey: Other

Home Screen

  1. Press the pill-shaped 'SCAN' button at the bottom of the screen.

Home Screen

  1. Change the mode to 'Collect'.

Scan Screen

  1. Scan the vehicle! You will receive a confirmation once it has been collected successfully.

Map Screen

Remote Unlocking

When you're within range of a vehicle, you can unlock it remotely by pressing the 'Collect' button inside its info window. Make sure you're within eyesight of the vehicle when doing this.