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I have a question about the screenshot feature on the Android platform. Specifically, I tried using this feature by selecting it from the attachments menu, but when I took the screenshot, all I got was a black screen. Additionally, when I tried to send the screenshot, it also show a black image.
Can you let me know if the screenshot feature is supported on the Android platform, and if so, what steps I need to take to get it working properly, if not, how can I disable it? I appreciate your help with this.
Best regards,
Son.
The text was updated successfully, but these errors were encountered:
The screenshot feature is currently under development for Flutter. Unfortunately, it is not yet released, but you were able to access it due to a technical glitch. Rest assured that we are actively working to make this feature available to the public as soon as possible, and we will keep you informed of any updates.
Hi team,
Environment:
Flutter: 3.7.12
salesiq_mobilisten: ^2.0.0
Platform: Android
Problem:
I have a question about the screenshot feature on the Android platform. Specifically, I tried using this feature by selecting it from the attachments menu, but when I took the screenshot, all I got was a black screen. Additionally, when I tried to send the screenshot, it also show a black image.
I've included a screenshot of the issue here: https://snipboard.io/TFmxBa.jpg
I also tried disabling this option but noticed that this function do not support on Android https://www.zoho.com/salesiq/help/developer-guides/flutter-sdk-disable-screenshot-option.html
Can you let me know if the screenshot feature is supported on the Android platform, and if so, what steps I need to take to get it working properly, if not, how can I disable it? I appreciate your help with this.
Best regards,
Son.
The text was updated successfully, but these errors were encountered: