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Troubleshooting
If you are not seeing your User Code
, Access Control
, Alarm Type
, or Alarm Level
, please note in ozw
they are disabled by default as the preferred method is to use the Home Security
sensor. Enabling these sensors does not break anything and allows the automations to accurately process the lock information.
The code slots are updated every 5 seconds internally in Home Assistant, this method does not poll the lock and wake it up resulting in battery drain.
This usually occurs due to the allow_automations
boolean being off. This should only turn off when your ZWave network is down or you've just restarted Home Assistant (only the old zwave
integration). If it's showing as off, please check the pre-install instructions page for corrections to automations to help resolve this.
This usually occurs when you haven't added the packages
configuration to your configuration.yaml
file. Please see the pre-install instructions on how to do that.
This will be needed from time to time to get more data to find out what's going on. Navigate to Dev-tools
-> Services
tab in Home Assistant.
Select the service logger.set_level
in data enter custom_components.lock-manager: debug
and press Call Service
.
Your log will now start showing debug data in the Home Assistant log.
If you are missing the service logger.set_level
this usually because logger
wasn't added to your configuration.yaml
add the following to enable this super useful service.
logger:
default: warning