This Genesys Cloud Developer Blueprint solution provides an Analytics Detailed Record Metric app that gathers performance data via the analytics API and enables an admin or supervisor to analyze the efficiency of their contact center.
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This Genesys Cloud Developer Blueprint demonstrates how to retrieve conversation data via the analytics API
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GenesysCloudBlueprints/analytics-detail-record-metrics-blueprint
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This Genesys Cloud Developer Blueprint demonstrates how to retrieve conversation data via the analytics API
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