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This project and blueprint enables Genesys Cloud customers to take a sample of Analytical Detail Events and Conversation Events from Genesys Cloud and expose the data to a customer's AWS. From there, using the provided example lambda, customers can send the data to other orchestration or customer support services, and analyse the data.

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Name		Name	Last commit message	Last commit date
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blueprint		blueprint
src		src
terraform		terraform
.gitignore		.gitignore
LICENSE		LICENSE
README.md		README.md
lombok.config		lombok.config
pom.xml		pom.xml

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Genesys Cloud Event Streaming Blueprint

This Genesys Cloud Developer Blueprint explains how to set up, use, and customize Genesys Cloud integration with Amazon Kinesis.

See the blueprint within the repository and the lambda architecture for more information.

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This project and blueprint enables Genesys Cloud customers to take a sample of Analytical Detail Events and Conversation Events from Genesys Cloud and expose the data to a customer's AWS. From there, using the provided example lambda, customers can send the data to other orchestration or customer support services, and analyse the data.

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