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Added disclaimer.
amallen02 Jan 5, 2023
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amallen02 Jan 10, 2023
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amallen02 Jan 10, 2023
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Updated README and indexe.md files per peer review.
amallen02 Feb 27, 2023
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8 changes: 3 additions & 5 deletions README.md
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# Build a Web messaging chatbot that integrates with a knowledge base to answer customer inquiries (DRAFT)
View the full article, [Build a Web messaging chatbot that integrates with a knowledge base to answer customer inquiries](https://developer.genesys.cloud/blueprints/web-messaging-chatbot-with-knowledge-base "Build a Web messaging chatbot that integrates with a knowledge base to answer customer inquiries"), on the Developer Center.
# Build a Web messaging chatbot that integrates with a knowledge base to answer customer inquiries

>**Warning:** This blueprint is for the Knowledge workbench V1. In a future update, an example will be added for Knowledge workbench V2.

This blueprint demonstrates how to use Genesys Cloud web messaging with a Genesys Cloud knowledge base.
View the [Build a Web messaging chatbot that integrates with a knowledge base to answer customer inquiries](https://developer.genesys.cloud/blueprints/web-messaging-chatbot-with-knowledge-base "Build a Web messaging chatbot that integrates with a knowledge base to answer customer inquiries"), in the Developer Center.

This Genesys Cloud Developer Blueprint demonstrates how to build a Web messaging chatbot and integrate that chatbot with a Genesys Cloud knowledge base. All the components used in this solution can be deployed using the Terraform Genesys Cloud CX as Code provider.

You can view the complete blueprint and download the sample files from [here](https://github.com/GenesysCloudBlueprints/web-messaging-chatbot-with-knowledge-base "Build a Web messaging chatbot that integrates with a knowledge base to answer customer inquiries").

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