Merge branch 'main' into v-chinlana-signin

Teams/call-sharing-and-group-call-pickup.md

@@ -4,7 +4,7 @@ author: mkbond007
 ms.author: mabond
 manager: pamgreen
 ms.date: 12/12/2023
-ms.reviewer: jenstr
+ms.reviewer: jastark
 ms.topic: article
 ms.tgt.pltfrm: cloud
 ms.service: msteams
@@ -42,9 +42,12 @@ Users must be assigned a Microsoft Teams Phone license to set up and use call sh
 
 ## Limitations
 
-A user can only be the owner of one call group. Each configured call group can have a maximum of 25 users or 32,768 characters. A user can be a member of maximum 25 call groups.
+- A user can only own one call group.
+- Each call group can have up to 25 users.
+- A user can be a member of up to 25 call groups.
+- If you add more than five members to a call group, the ring order automatically switches to "Everyone at once."
 
-Note that mobile devices will only get notified if they're set for banner and ringtone.
+Mobile devices are only notified if they're set for banner and ringtone.
 
 ## Enable the use of group call pickup
 
@@ -69,7 +72,7 @@ To configure immediate call forward settings:
 
 1. Select **Manage call group** and select **Add people** to add the appropriate users to the call group.
 
-1. For each user in the call group, select the type of notification that the user will see when they get an incoming call. **Ring** is the default notification type.
+1. For each user in the call group, select the type of notification that you want the user to see when they get an incoming call. **Ring** is the default notification type.
 
 1. From the dropdown, select the appropriate call group order.
 

Teams/manage-apps.md

@@ -8,7 +8,7 @@ ms.service: msteams
 ms.subservice: teams-apps
 ms.custom: intro-get-started
 audience: admin
-ms.date: 09/04/2024
+ms.date: 01/31/2024
 ms.collection: 
   - M365-collaboration
   - tier2
@@ -113,9 +113,8 @@ Use org-wide app settings to control whether users with an [F license](https://w
 
     :::image type="content" source="media/manage-apps-org-wide-app-settings.png" alt-text="Screenshot of the Org-wide app settings pane on the Manage apps page":::
 
-1. Under **Tailored apps**, turn off or turn on **Show tailored apps**. When this setting is on, users with an [F license](https://www.microsoft.com/microsoft-365/enterprise/frontline#office-SKUChooser-0dbn8nt) get the tailored frontline app experience. This experience pins the most relevant apps in Teams for frontline workers. To learn more, see [Tailor Teams apps for your frontline workers](pin-teams-apps-based-on-license.md).
+1. Under **Tailored apps**, turn off or turn on **Show tailored apps**. When this setting is on, users with an [F license](https://www.microsoft.com/microsoft-365/enterprise/frontline#office-SKUChooser-0dbn8nt) get the tailored frontline app experience. This experience pins the most relevant apps in Teams for frontline workers. To learn more, see [Tailor Teams apps for your frontline workers](pin-teams-apps-based-on-license.md). This feature is available for F licenses.
 
-    This feature is available for F licenses. Other license types will be supported in the future.
 1. Under **Third-party apps**, turn off or turn on these settings to control access to third-party apps in your organization:
 
     * **Allow third-party apps**: This setting controls whether users can use third-party apps. If you turn off this setting, your users can't add or use any third-party apps. App status of these apps shows as **Blocked org-wide**.
@@ -171,7 +170,7 @@ You may have queries about admin settings or configuration, user flows and app f
 * We don't provide direct customer support for Teams apps but we provide the following safeguards, health checks, and certification methods for apps:
 
   * We proactively check Teams apps for issues and inform the developer to update their app. Scenarios covered are related to app health, functional issues reported by users to Microsoft, security issues, and so on. For details, see [Microsoft enforcement actions for published apps](/microsoftteams/platform/concepts/deploy-and-publish/appsource/post-publish/overview#possible-enforcement-actions).
-  * For Publisher Attested and Microsoft 365 certified apps, Microsoft provides the [security and compliance information of apps](overview-of-app-certification.md).
+  * For Publisher Attested and Microsoft 365 certified apps, Microsoft offers [security and compliance information](overview-of-app-certification.md#microsoft-365-certification). If app developers consent, Microsoft provides admins with the option to [download the detailed evidence submitted by developers](overview-of-app-certification.md#microsoft-365-certification) during the certification audits for apps or Copilot agents.
   * Testing of all apps as part of its [app validation program](overview-of-app-validation.md) to ensure that all apps work as advertised. If apps don't work as suggested in the app listing, then we contact app developers to request either an update to the app. If app developers don't make the requested updates after a few reminders, we proactively remove the apps from Teams.
   * Certification to apps using [Microsoft 365 app compliance program](overview-of-app-certification.md) ensures that apps are compliant with the industry-standard frameworks.
 

Teams/overview-of-app-certification.md

@@ -1,5 +1,5 @@
 ---
-title: Overview of app certification by Microsoft
+title: Know about high quality Microsoft certified Teams apps
 description: Learn about the Microsoft 365 app compliance program for security, compliance, and privacy of third-party apps.
 ms.topic: article
 author: ashishguptaiitb
@@ -8,7 +8,7 @@ manager: prkosh
 audience: admin
 ms.subservice: teams-apps
 ms.service: msteams
-ms.date: 05/08/2024
+ms.date: 10/31/2024
 ms.collection: 
   - M365-collaboration
 f1.keywords:
@@ -37,7 +37,7 @@ Before an app developer can submit their app to Microsoft, the developer is requ
 
 ## Publisher attestation
 
-Publisher attestation is the next tier in the app compliance program. Publisher attested apps provide confidence to admins about security and compliance measures of an app. It also helps reduce the time to review this information for an app. The attestation will reflect an app's security, data handling, and compliance practices against more than 80 risk factors identified by [Microsoft Defender for Cloud Apps](/defender-cloud-apps/). Publisher attestation process can start before Publisher verification is complete.
+Publisher attestation is the next tier in the app compliance program. Publisher attested apps provide confidence to admins about security and compliance measures of an app. It also helps reduce the time to review this information for an app. The attestation reflects an app's security, data handling, and compliance practices against more than 80 risk factors identified by [Microsoft Defender for Cloud Apps](/defender-cloud-apps/). Publisher attestation process can start before Publisher verification is complete.
 
 App developers are asked to complete a self-assessment that includes questions frequently asked by customers and IT admins to evaluate the security and compliance of an app. Microsoft then publishes this information for easier and more timely evaluation. To know more, see [Attestation guide](/microsoft-365-app-certification/docs/enterprise-app-attestation-guide).
 
@@ -63,20 +63,22 @@ The attestation details page for an attested or certified app lists the followin
 
 App certification is achieved through:
 
-* A qualified analyst's review.
 * Approval of a comprehensive assessment centering on an app's security and compliance frameworks, processes, and procedures.
+* A qualified analyst's review.
 
-We check the app against a series of security controls derived from leading industry-standard frameworks.
-
-The certificate demonstrates the strong security and compliance practices that are in place to protect customer data when the app is used in an organization. More information about how admins and users benefit from the certification is available at [Overview of Microsoft 365 app compliance program](/microsoft-365-app-certification/docs/enterprise-app-certification-guide).
+We check the app against a series of security controls derived from leading industry-standard frameworks. Developers demonstrate following strong security and compliance practices to protect customer data when their app is used in an organization. More information about how admins and users benefit from the certification is available at [Overview of Microsoft 365 app compliance program](/microsoft-365-app-certification/docs/enterprise-app-certification-guide).
 
-Administrators can quickly check for Microsoft 365 certified apps in the following ways.
+Administrators can find Microsoft 365 certified apps and information about such apps in the following ways:
 
-* When gathering more information about an app on the web, see the shield icon in [Microsoft documentation about the app](/microsoft-365-app-certification/teams/teams-apps).
+* When evaluating an app, you can access app's security and compliance information and in some cases detailed evidences for this information. Developers provide answers to a questionnaire as part of their [Teams app's security and compliance information](/microsoft-365-app-certification/teams/teams-apps) for Publisher Attestation and for Microsoft 365 certification.
 
   :::image type="content" source="media/attested-app-doc-details.png" alt-text="View the Microsoft 365 certification information in the detailed help article about security and compliance of an app":::
 
-* When checking an application in [Teams admin center](https://admin.teams.microsoft.com/policies/manage-apps), sort the list of apps using the Certification column. See the icon and optionally, select the link to access the app-specific page mentioned above.
+  Developers of some Microsoft 365 certified apps and Copilot agents can choose to provide detailed evidences to help your organization quickly assess their app. Developers submit these comprehensive details as part of the audits done during certification. If developers agree to share these detailed evidence, then you can download these app trust evidences from the app details page in the Teams admin center. The download option is available only in commercial tenants.
+
+   :::image type="content" source="media/m365-cert-download-evidence.png" alt-text="Screenshot showing the option to download detailed evidence provided by developers of certified apps." lightbox="media/m365-cert-download-evidence.png":::
+
+* When checking an application in [Teams admin center](https://admin.teams.microsoft.com/policies/manage-apps), sort the list of apps using the Certification column. See the shield icon and optionally, select the link to access the app-specific page.
 
   :::image type="content" source="media/m365cert-apps-list1.png" alt-text="View Microsoft 365 certification status of an app in the Teams admin center." lightbox="media/m365cert-apps-list2.png":::
 

Teams/shared-calling-scenario.md

@@ -1,7 +1,7 @@
 ---
 title: "Shared Calling scenario"
 ms.reviewer: roykuntz
-ms.date: 09/20/2023
+ms.date: 10/31/2024
 author: mkbond007
 ms.author: mabond
 manager: pamgreen

Teams/walkie-talkie.md

@@ -93,6 +93,9 @@ To pin the Walkie Talkie app for your users, you can edit the global (Org-wide d
 
 :::image type="content" source="media/deploy-walkie-talkie-2.png" alt-text="Screenshot showing adding Walkie Talkie to the pinned apps list in the Add pinned apps pane." lightbox="media/deploy-walkie-talkie-2.png":::
 
+> [!NOTE]
+> If you're pinning more than 10 apps, Walkie Talkie must be added to one of the first 10 slots in the list.
+
 #### F license: Use the Tailored frontline app experience to pin Walkie Talkie and other apps to Teams
 
 The tailored frontline app experience in Teams pins the most relevant apps in Teams for users who have an [F license](https://www.microsoft.com/microsoft-365/enterprise/frontline#office-SKUChooser-0dbn8nt). Pinned apps include Walkie Talkie, Shifts, Tasks, and Approvals. By default, this feature is on, giving your frontline workers an out-of-the-box experience tailored to their needs.