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@@ -5,7 +5,7 @@ f1.keywords: | |
ms.author: kwekua | ||
author: kwekuako | ||
manager: scotv | ||
ms.date: 11/27/2023 | ||
ms.date: 01/06/2025 | ||
audience: Admin | ||
ms.topic: article | ||
ms.service: microsoft-365-business | ||
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@@ -47,7 +47,7 @@ If you found this video helpful, check out the [complete training series for sma | |
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## Does your organization use Active Directory? | ||
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If your organization synchronizes user accounts to Microsoft 365 from a local Active Directory environment, you must delete and restore those user accounts in your local Active Directory service. You can't delete or restore them in Microsoft 365. | ||
If your organization synchronizes user accounts to Microsoft 365 from a local Active Directory environment, you must delete and restore those user accounts in your local Active Directory service. You can't delete or restore the user in the Microsoft 365 admin center. | ||
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To learn how to delete and restore user account in Active Directory, see [Delete a User Account](/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc753730(v=ws.11)). | ||
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@@ -57,25 +57,19 @@ If you're using Microsoft Entra ID, see the [Remove-MgUser](/powershell/module/m | |
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Here's information about how to get an employee out of email (Exchange). | ||
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|What you can do|How you do it| | ||
|:-----|:-----| | ||
|Terminate a session (such as Outlook on the web, Outlook, Exchange active sync, etc.) and force to open a new session|Reset password| | ||
|Terminate a session and block access to future sessions (for all protocols)|Disable the account. For example, in the Exchange admin center or using PowerShell: <br/> `Set-Mailbox [email protected] -AccountDisabled:$true`| | ||
|Terminate the session for a particular protocol (such as ActiveSync)|Disable the protocol. For example, in the Exchange admin center or using PowerShell: <br/> `Set-CASMailbox [email protected] -ActiveSyncEnabled:$false`| | ||
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The above operations can be done in three places: | ||
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|If you terminate the session here|How long it takes| | ||
|---|---| | ||
|In the Exchange admin center or using PowerShell|Expected delay is within 30 min| | ||
|In the Microsoft Entra admin center|Expected delay is 60 min| | ||
|In an on-premises environment|Expected delay is 3 hours or more| | ||
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### How to get fastest response for account termination | ||
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@@ -5,7 +5,7 @@ f1.keywords: | |
ms.author: kwekua | ||
author: kwekuako | ||
manager: scotv | ||
ms.date: 12/07/2023 | ||
ms.date: 01/06/2025 | ||
audience: Admin | ||
ms.topic: article | ||
ms.service: microsoft-365-business | ||
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@@ -46,18 +46,18 @@ You must be a member of the user administrator role to add email aliases to a us | |
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1. In the admin center, go to the **Users** \> <a href="https://go.microsoft.com/fwlink/p/?linkid=834822" target="_blank">Active users</a> page. | ||
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2. On the **Active Users** page, select the user > **Manage email aliases**. You won't see this option if the person doesn't have a license assigned to them. | ||
2. On the **Active Users** page, select the user you want to manage. | ||
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3. Under **Aliases**, add the new name in the **Username** field, select a domain and choose **Add**. | ||
1. Under **Aliases** and select **Manage username and email**. You won't see this option if the person doesn't have a license assigned to them. | ||
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3. On the **Manage username and email** page, add the new alias in the **Username** field, select a domain and choose **Add**. | ||
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> [!TIP] | ||
> The email alias must end with a domain from the drop-down list. To add another domain name to the list, see [Add a domain to Microsoft 365](../setup/add-domain.md). | ||
4. When you're done, choose **Save changes**. | ||
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5. Wait 24 hours for the new aliases to update in Microsoft 365. | ||
4. When you're done, choose **Save changes**. It usually takes about 24 hours for the new aliases to update. | ||
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6. The user will now have a primary address and an alias. For example, all mail sent to [email protected], and her alias, [email protected], will go to Jenna's inbox. **When the user replies, the *From* address will depend on her Outlook client. Outlook on the web will use the alias at which the email was received. Outlook desktop will use her primary email alias.** | ||
5. The user will now have a primary address and an alias. For example, all mail sent to [email protected], and her alias, [email protected], will go to Jenna's inbox. **When the user replies, the *From* address will depend on her Outlook client. Outlook on the web will use the alias at which the email was received. Outlook desktop will use her primary email alias.** | ||
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### Sending email from the proxy address easily | ||
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