128.0.0

PureCloudPlatformClientV2.podspec

@@ -4,8 +4,8 @@ Pod::Spec.new do |s|
   s.ios.deployment_target = '10.0'
   s.osx.deployment_target = '10.11'
   s.swift_version = '5.0'
-  s.version = '127.3.0'
-  s.source = { :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '127.3.0' }
+  s.version = '128.0.0'
+  s.source = { :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '128.0.0' }
   s.authors = 'Genesys Developer Evangelists'
   s.social_media_url = 'https://twitter.com/PureCloud_Dev'
   #s.docset_url = 'https://developer.mypurecloud.com/api/rest/client-libraries/ios/'

README.md

@@ -12,7 +12,7 @@ This package's source is on github at https://github.com/MyPureCloud/platform-cl
 Reference the SDK's pod in your project's Podfile:
 
 ```
-pod 'PureCloudPlatformClientV2', :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '127.3.0'
+pod 'PureCloudPlatformClientV2', :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '128.0.0'
 ```
 
 Then install your project's dependencies:

build/.openapi-generator/FILES

@@ -1150,7 +1150,6 @@ docs/DigitalRuleSet.md
 docs/DigitalRuleSetEntityListing.md
 docs/Digits.md
 docs/DirectRouting.md
-docs/DirectRoutingCallMediaSettings.md
 docs/DirectRoutingMediaSettings.md
 docs/DirectoryUserDevicesListing.md
 docs/DisallowedEntityLearningAssignmentItem.md
@@ -7244,7 +7243,6 @@ src/Models/DigitalRuleSet.swift
 src/Models/DigitalRuleSetEntityListing.swift
 src/Models/Digits.swift
 src/Models/DirectRouting.swift
-src/Models/DirectRoutingCallMediaSettings.swift
 src/Models/DirectRoutingMediaSettings.swift
 src/Models/DirectoryUserDevicesListing.swift
 src/Models/DisallowedEntityLearningAssignmentItem.swift

build/PureCloudPlatformClientV2.podspec

@@ -4,8 +4,8 @@ Pod::Spec.new do |s|
   s.ios.deployment_target = '10.0'
   s.osx.deployment_target = '10.11'
   s.swift_version = '5.0'
-  s.version = '127.3.0'
-  s.source = { :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '127.3.0' }
+  s.version = '128.0.0'
+  s.source = { :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '128.0.0' }
   s.authors = 'Genesys Developer Evangelists'
   s.social_media_url = 'https://twitter.com/PureCloud_Dev'
   #s.docset_url = 'https://developer.mypurecloud.com/api/rest/client-libraries/ios/'

build/README.md

@@ -12,7 +12,7 @@ This package's source is on github at https://github.com/MyPureCloud/platform-cl
 Reference the SDK's pod in your project's Podfile:
 
 ```
-pod 'PureCloudPlatformClientV2', :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '127.3.0'
+pod 'PureCloudPlatformClientV2', :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '128.0.0'
 ```
 
 Then install your project's dependencies:

build/docs/ActionMapEstimateOutcomeCriteria.md

@@ -8,8 +8,10 @@ title: ActionMapEstimateOutcomeCriteria
 |Name | Type | Description | Notes|
 |------------ | ------------- | ------------- | -------------|
 | **outcomeId** | **String** | ID of outcome. | |
-| **maxProbability** | **Float** | Probability value for the selected outcome at or above which the action map will trigger. | |
+| **maxProbability** | **Float** | Probability value for the selected outcome at or above which the action map will trigger. | [optional] |
 | **probability** | **Float** | Additional probability condition, where if set, the action map will trigger if the current outcome probability is lower or equal to the value. | [optional] |
+| **quantile** | **Float** | Represents the quantity of sessions that have a maximum probability less than the predicted probability. | [optional] |
+| **maxQuantile** | **Float** | Represents the quantity of sessions that have a maximum probability less than the predicted session max probability. | [optional] |
 {: class="table table-striped"}
 
 

build/docs/AuditRealtimeQueryRequest.md

@@ -8,7 +8,7 @@ title: AuditRealtimeQueryRequest
 |Name | Type | Description | Notes|
 |------------ | ------------- | ------------- | -------------|
 | **interval** | **String** | Date and time range of data to query. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ssZ/YYYY-MM-DDThh:mm:ssZ | |
-| **serviceName** | **String** | Name of the service to query audits for. | |
+| **serviceName** | **String** | Name of the service to query audits for. | [optional] |
 | **filters** | [**[AuditQueryFilter]**](AuditQueryFilter.html) | Additional filters for the query. | [optional] |
 | **sort** | [**[AuditQuerySort]**](AuditQuerySort.html) | Sort parameter for the query. | [optional] |
 | **pageNumber** | **Int** | Page number | [optional] |

build/docs/ConversationMetrics.md

@@ -11,6 +11,7 @@ title: ConversationMetrics
 | **sentimentScore** | **Double** | The Sentiment Score | [optional] |
 | **sentimentTrend** | **Double** | The Sentiment Trend | [optional] |
 | **sentimentTrendClass** | **String** | The Sentiment Trend Class | [optional] |
+| **empathyScores** | [**[EmpathyScore]**](EmpathyScore.html) | The Empathy Scores | [optional] |
 | **participantMetrics** | [**ParticipantMetrics**](ParticipantMetrics.html) | The Participant Metrics | [optional] |
 {: class="table table-striped"}
 

build/docs/DirectRouting.md

@@ -7,7 +7,7 @@ title: DirectRouting
 
 |Name | Type | Description | Notes|
 |------------ | ------------- | ------------- | -------------|
-| **callMediaSettings** | [**DirectRoutingCallMediaSettings**](DirectRoutingCallMediaSettings.html) | Direct Routing Settings specific to Call media. | [optional] |
+| **callMediaSettings** | [**DirectRoutingMediaSettings**](DirectRoutingMediaSettings.html) | Direct Routing Settings specific to Call media. | [optional] |
 | **emailMediaSettings** | [**DirectRoutingMediaSettings**](DirectRoutingMediaSettings.html) | Direct Routing Settings specific to Email media. | [optional] |
 | **messageMediaSettings** | [**DirectRoutingMediaSettings**](DirectRoutingMediaSettings.html) | Direct Routing Settings specific to Message media. | [optional] |
 | **backupQueueId** | **String** | ID of queue to be used as the default backup if an agent does not have their Backup Settings configured. | [optional] |

build/docs/DirectRoutingMediaSettings.md

@@ -7,8 +7,7 @@ title: DirectRoutingMediaSettings
 
 |Name | Type | Description | Notes|
 |------------ | ------------- | ------------- | -------------|
-| **enabled** | **Bool** | Toggle that enables Direct Routing for this media type. | [optional] |
-| **inboundFlow** | [**AddressableEntityRef**](AddressableEntityRef.html) | The Direct Routing inbound flow id for this media type. | [optional] |
+| **useAgentAddressOutbound** | **Bool** | Toggle that enables using an agent's Direct Routing address outbound on behalf of queue for this media type. | [optional] |
 {: class="table table-striped"}
 
 

build/docs/SkillGroup.md

@@ -14,6 +14,7 @@ title: SkillGroup
 | **memberCount** | **Int64** | Estimated number of members in this group. It can take some time for the count to be updated after expressions are changed. | [optional] |
 | **dateModified** | [**Date**](Date.html) | Last modified date/time of the skill group. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z | [optional] |
 | **dateCreated** | [**Date**](Date.html) | Created date/time of the skill group. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z | [optional] |
+| **status** | **String** | Group's filling status | [optional] |
 | **skillConditions** | [**[SkillGroupCondition]**](SkillGroupCondition.html) | Conditions for this group | |
 | **selfUri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}

build/docs/SkillGroupWithMemberDivisions.md

@@ -14,6 +14,7 @@ title: SkillGroupWithMemberDivisions
 | **memberCount** | **Int64** | Estimated number of members in this group. It can take some time for the count to be updated after expressions are changed. | [optional] |
 | **dateModified** | [**Date**](Date.html) | Last modified date/time of the skill group. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z | [optional] |
 | **dateCreated** | [**Date**](Date.html) | Created date/time of the skill group. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z | [optional] |
+| **status** | **String** | Group's filling status | [optional] |
 | **skillConditions** | [**[SkillGroupCondition]**](SkillGroupCondition.html) | Conditions for this group | |
 | **memberDivisions** | **[String]** | Member divisions for this skill group | [optional] |
 | **selfUri** | **String** | The URI for this object | [optional] |

build/docs/SpeechTextAnalyticsSettingsRequest.md

@@ -10,6 +10,7 @@ title: SpeechTextAnalyticsSettingsRequest
 | **defaultProgramId** | **String** | Setting to choose name for the default program for topic detection | [optional] |
 | **expectedDialects** | **[String]** | Setting to choose expected dialects | [optional] |
 | **textAnalyticsEnabled** | **Bool** | Setting to enable/disable text analytics | [optional] |
+| **agentEmpathyEnabled** | **Bool** | Setting to enable/disable Agent Empathy setting | [optional] |
 {: class="table table-striped"}
 
 

build/docs/SpeechTextAnalyticsSettingsResponse.md

@@ -10,6 +10,7 @@ title: SpeechTextAnalyticsSettingsResponse
 | **defaultProgram** | [**AddressableEntityRef**](AddressableEntityRef.html) | Setting to choose name for the default program for topic detection | [optional] |
 | **expectedDialects** | **[String]** | Setting to choose expected dialects | [optional] |
 | **textAnalyticsEnabled** | **Bool** | Setting to enable/disable text analytics | [optional] |
+| **agentEmpathyEnabled** | **Bool** | Setting to enable/disable Agent Empathy setting | [optional] |
 {: class="table table-striped"}
 
 

build/docs/index.md

@@ -12,7 +12,7 @@ This package's source is on github at https://github.com/MyPureCloud/platform-cl
 Reference the SDK's pod in your project's Podfile:
 
 ```
-pod 'PureCloudPlatformClientV2', :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '127.3.0'
+pod 'PureCloudPlatformClientV2', :git => 'https://github.com/MyPureCloud/platform-client-sdk-ios.git', :tag => '128.0.0'
 ```
 
 Then install your project's dependencies:

build/docs/releaseNotes.md

@@ -1,12 +1,86 @@
-Platform API version: 7379
+Platform API version: 7413
 
 
 
 
-# Major Changes (0 changes)
+# Major Changes (4 changes)
 
+**DirectRoutingCallMediaSettings** (1 change)
 
-# Minor Changes (0 changes)
+* Model DirectRoutingCallMediaSettings was removed
+
+**DirectRouting** (1 change)
+
+* Property callMediaSettings was changed from DirectRoutingCallMediaSettings to DirectRoutingMediaSettings
+
+**DirectRoutingMediaSettings** (2 changes)
+
+* Property enabled was removed
+* Property inboundFlow was removed
+
+
+# Minor Changes (16 changes)
+
+**ReportingExportJobResponse** (1 change)
+
+* Enum value DASHBOARD_USERS_DETAIL was added to property viewType
+
+**ReportingExportMetadataJobResponse** (1 change)
+
+* Enum value DASHBOARD_USERS_DETAIL was added to property viewType
+
+**ReportingExportJobRequest** (1 change)
+
+* Enum value DASHBOARD_USERS_DETAIL was added to property viewType
+
+**DirectRoutingMediaSettings** (1 change)
+
+* Optional property useAgentAddressOutbound was added
+
+**ConversationMessageMetadataEvent** (1 change)
+
+* Enum value SignIn was added to property subType
+
+**ConversationEventPresence** (1 change)
+
+* Enum value SignIn was added to property type
+
+**ActionMapEstimateOutcomeCriteria** (2 changes)
+
+* Optional property quantile was added
+* Optional property maxQuantile was added
+
+**AlertRuleProperties** (1 change)
+
+* Enum value WorkforceManagement was added to property type
+
+**CommonRulePredicate** (1 change)
+
+* Enum value tAdherenceStatus was added to property metric
+
+**CommonRule** (1 change)
+
+* Enum value WorkforceManagement was added to property type
+
+**SkillGroup** (1 change)
+
+* Optional property status was added
+
+**SkillGroupWithMemberDivisions** (1 change)
+
+* Optional property status was added
+
+**ConversationMetrics** (1 change)
+
+* Optional property empathyScores was added
+
+**SpeechTextAnalyticsSettingsResponse** (1 change)
+
+* Optional property agentEmpathyEnabled was added
+
+**SpeechTextAnalyticsSettingsRequest** (1 change)
+
+* Optional property agentEmpathyEnabled was added
 
 
 # Point Changes (0 changes)

build/src/APIs/AnalyticsAPI.swift

@@ -5858,9 +5858,9 @@ open class AnalyticsAPI {
        - type: oauth2
        - name: PureCloud OAuth
      - examples: [{contentType=application/json, example={
-  "total" : 1,
+  "total" : 5,
   "pageCount" : 5,
-  "pageNumber" : 6,
+  "pageNumber" : 1,
   "entities" : [ {
     "reportId" : "reportId",
     "selfUri" : "https://openapi-generator.tech",
@@ -5889,7 +5889,7 @@ open class AnalyticsAPI {
   "firstUri" : "https://openapi-generator.tech",
   "lastUri" : "https://openapi-generator.tech",
   "selfUri" : "https://openapi-generator.tech",
-  "pageSize" : 0,
+  "pageSize" : 6,
   "nextUri" : "https://openapi-generator.tech",
   "previousUri" : "https://openapi-generator.tech"
 }, statusCode=200}]

build/src/APIs/LearningAPI.swift

@@ -949,9 +949,9 @@ open class LearningAPI {
        - type: oauth2
        - name: PureCloud OAuth
      - examples: [{contentType=application/json, example={
-  "total" : 2,
-  "pageCount" : 7,
-  "pageNumber" : 5,
+  "total" : 1,
+  "pageCount" : 5,
+  "pageNumber" : 6,
   "entities" : [ {
     "reassignSummaryData" : "{}",
     "archivalMode" : "Graceful",
@@ -1038,7 +1038,7 @@ open class LearningAPI {
   "firstUri" : "https://openapi-generator.tech",
   "lastUri" : "https://openapi-generator.tech",
   "selfUri" : "https://openapi-generator.tech",
-  "pageSize" : 5,
+  "pageSize" : 0,
   "nextUri" : "https://openapi-generator.tech",
   "previousUri" : "https://openapi-generator.tech"
 }, statusCode=200}]

build/src/APIs/RoutingAPI.swift

@@ -6710,7 +6710,8 @@ open class RoutingAPI {
       "proficiency" : 5
     } ],
     "operation" : "And"
-  } ]
+  } ],
+  "status" : "InProgress"
 }, statusCode=200}]
 
      - parameter skillGroupId: (path) Skill Group ID 
@@ -8549,7 +8550,8 @@ open class RoutingAPI {
         "proficiency" : 5
       } ],
       "operation" : "And"
-    } ]
+    } ],
+    "status" : "InProgress"
   }, {
     "division" : "{}",
     "dateCreated" : "2000-01-23T04:56:07.000+00:00",
@@ -8607,7 +8609,8 @@ open class RoutingAPI {
         "proficiency" : 5
       } ],
       "operation" : "And"
-    } ]
+    } ],
+    "status" : "InProgress"
   } ],
   "selfUri" : "https://openapi-generator.tech",
   "nextUri" : "https://openapi-generator.tech",
@@ -10506,7 +10509,8 @@ open class RoutingAPI {
       "proficiency" : 5
     } ],
     "operation" : "And"
-  } ]
+  } ],
+  "status" : "InProgress"
 }, statusCode=200}]
 
      - parameter skillGroupId: (path) Skill Group ID 
@@ -12797,7 +12801,8 @@ open class RoutingAPI {
     } ],
     "operation" : "And"
   } ],
-  "memberDivisions" : [ "memberDivisions", "memberDivisions" ]
+  "memberDivisions" : [ "memberDivisions", "memberDivisions" ],
+  "status" : "InProgress"
 }, statusCode=200}]
 
      - parameter body: (body) Create skill group 

build/src/APIs/SpeechTextAnalyticsAPI.swift

@@ -262,6 +262,13 @@ open class SpeechTextAnalyticsAPI {
        - name: PureCloud OAuth
      - examples: [{contentType=application/json, example={
   "sentimentScore" : 0.8008281904610115,
+  "empathyScores" : [ {
+    "score" : 1.4658129805029452,
+    "userId" : "userId"
+  }, {
+    "score" : 1.4658129805029452,
+    "userId" : "userId"
+  } ],
   "participantMetrics" : "{}",
   "sentimentTrend" : 6.027456183070403,
   "sentimentTrendClass" : "NotCalculated",
@@ -1449,6 +1456,7 @@ open class SpeechTextAnalyticsAPI {
        - name: PureCloud OAuth
      - examples: [{contentType=application/json, example={
   "defaultProgram" : "{}",
+  "agentEmpathyEnabled" : true,
   "expectedDialects" : [ "expectedDialects", "expectedDialects" ],
   "textAnalyticsEnabled" : true
 }, statusCode=200}]
@@ -2036,6 +2044,7 @@ open class SpeechTextAnalyticsAPI {
        - name: PureCloud OAuth
      - examples: [{contentType=application/json, example={
   "defaultProgram" : "{}",
+  "agentEmpathyEnabled" : true,
   "expectedDialects" : [ "expectedDialects", "expectedDialects" ],
   "textAnalyticsEnabled" : true
 }, statusCode=200}]
@@ -2928,6 +2937,7 @@ open class SpeechTextAnalyticsAPI {
        - name: PureCloud OAuth
      - examples: [{contentType=application/json, example={
   "defaultProgram" : "{}",
+  "agentEmpathyEnabled" : true,
   "expectedDialects" : [ "expectedDialects", "expectedDialects" ],
   "textAnalyticsEnabled" : true
 }, statusCode=200}]