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<?xml version="1.0" encoding="utf-8" ?> | ||
<?xml version="1.0" encoding="utf-8"?> | ||
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> | ||
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> | ||
<head> | ||
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> | ||
<meta name="generator" content="Docutils 0.15.1: http://docutils.sourceforge.net/" /> | ||
<meta name="generator" content="Docutils: https://docutils.sourceforge.io/" /> | ||
<title>Claims Management</title> | ||
<style type="text/css"> | ||
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/* | ||
:Author: David Goodger ([email protected]) | ||
:Id: $Id: html4css1.css 7952 2016-07-26 18:15:59Z milde $ | ||
:Id: $Id: html4css1.css 8954 2022-01-20 10:10:25Z milde $ | ||
:Copyright: This stylesheet has been placed in the public domain. | ||
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Default cascading style sheet for the HTML output of Docutils. | ||
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See http://docutils.sf.net/docs/howto/html-stylesheets.html for how to | ||
See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to | ||
customize this style sheet. | ||
*/ | ||
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@@ -366,29 +366,31 @@ <h1 class="title">Claims Management</h1> | |
<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
!! This file is generated by oca-gen-addon-readme !! | ||
!! changes will be overwritten. !! | ||
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
!! source digest: sha256:76e8b7a584f6dd6e53b7135b1b6bb8812a0b067a67c31a91a22021a01dcb0362 | ||
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! --> | ||
<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/crm/tree/14.0/crm_claim"><img alt="OCA/crm" src="https://img.shields.io/badge/github-OCA%2Fcrm-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/crm-14-0/crm-14-0-crm_claim"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/111/14.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p> | ||
<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/crm/tree/14.0/crm_claim"><img alt="OCA/crm" src="https://img.shields.io/badge/github-OCA%2Fcrm-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/crm-14-0/crm-14-0-crm_claim"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/crm&target_branch=14.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p> | ||
<p>This application allows you to track your customers/vendors claims and | ||
grievances.</p> | ||
<p>It is fully integrated with the email gateway so that you can create | ||
automatically new claims based on incoming emails.</p> | ||
<p><strong>Table of contents</strong></p> | ||
<div class="contents local topic" id="contents"> | ||
<ul class="simple"> | ||
<li><a class="reference internal" href="#configuration" id="id1">Configuration</a></li> | ||
<li><a class="reference internal" href="#usage" id="id2">Usage</a></li> | ||
<li><a class="reference internal" href="#changelog" id="id3">Changelog</a></li> | ||
<li><a class="reference internal" href="#bug-tracker" id="id4">Bug Tracker</a></li> | ||
<li><a class="reference internal" href="#credits" id="id5">Credits</a><ul> | ||
<li><a class="reference internal" href="#authors" id="id6">Authors</a></li> | ||
<li><a class="reference internal" href="#contributors" id="id7">Contributors</a></li> | ||
<li><a class="reference internal" href="#maintainers" id="id8">Maintainers</a></li> | ||
<li><a class="reference internal" href="#configuration" id="toc-entry-1">Configuration</a></li> | ||
<li><a class="reference internal" href="#usage" id="toc-entry-2">Usage</a></li> | ||
<li><a class="reference internal" href="#changelog" id="toc-entry-3">Changelog</a></li> | ||
<li><a class="reference internal" href="#bug-tracker" id="toc-entry-4">Bug Tracker</a></li> | ||
<li><a class="reference internal" href="#credits" id="toc-entry-5">Credits</a><ul> | ||
<li><a class="reference internal" href="#authors" id="toc-entry-6">Authors</a></li> | ||
<li><a class="reference internal" href="#contributors" id="toc-entry-7">Contributors</a></li> | ||
<li><a class="reference internal" href="#maintainers" id="toc-entry-8">Maintainers</a></li> | ||
</ul> | ||
</li> | ||
</ul> | ||
</div> | ||
<div class="section" id="configuration"> | ||
<h1><a class="toc-backref" href="#id1">Configuration</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-1">Configuration</a></h1> | ||
<p>To configure this module, you need to:</p> | ||
<ul class="simple"> | ||
<li>Go to new menu <strong>CRM > Configuration > Claim > Categories</strong> and create as | ||
|
@@ -398,37 +400,37 @@ <h1><a class="toc-backref" href="#id1">Configuration</a></h1> | |
</ul> | ||
</div> | ||
<div class="section" id="usage"> | ||
<h1><a class="toc-backref" href="#id2">Usage</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-2">Usage</a></h1> | ||
<ul class="simple"> | ||
<li>Go to new menu <strong>CRM > After Sale > Services > Claims</strong> and create a new | ||
claim.</li> | ||
</ul> | ||
</div> | ||
<div class="section" id="changelog"> | ||
<h1><a class="toc-backref" href="#id3">Changelog</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-3">Changelog</a></h1> | ||
<p><strong>This module is a backport from Odoo SA and as such, it is not included in the | ||
OCA CLA. That means we do not have a copy of the copyright on it like all | ||
other OCA modules.</strong></p> | ||
</div> | ||
<div class="section" id="bug-tracker"> | ||
<h1><a class="toc-backref" href="#id4">Bug Tracker</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-4">Bug Tracker</a></h1> | ||
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/crm/issues">GitHub Issues</a>. | ||
In case of trouble, please check there if your issue has already been reported. | ||
If you spotted it first, help us smashing it by providing a detailed and welcomed | ||
If you spotted it first, help us to smash it by providing a detailed and welcomed | ||
<a class="reference external" href="https://github.com/OCA/crm/issues/new?body=module:%20crm_claim%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p> | ||
<p>Do not contact contributors directly about support or help with technical issues.</p> | ||
</div> | ||
<div class="section" id="credits"> | ||
<h1><a class="toc-backref" href="#id5">Credits</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-5">Credits</a></h1> | ||
<div class="section" id="authors"> | ||
<h2><a class="toc-backref" href="#id6">Authors</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-6">Authors</a></h2> | ||
<ul class="simple"> | ||
<li>Odoo S.A.</li> | ||
<li>Tecnativa</li> | ||
</ul> | ||
</div> | ||
<div class="section" id="contributors"> | ||
<h2><a class="toc-backref" href="#id7">Contributors</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-7">Contributors</a></h2> | ||
<ul class="simple"> | ||
<li>Odoo S.A.</li> | ||
<li>Vicent Cubells <<a class="reference external" href="mailto:vicent.cubells@tecnativa.com">vicent.cubells@tecnativa.com</a>></li> | ||
|
@@ -441,7 +443,7 @@ <h2><a class="toc-backref" href="#id7">Contributors</a></h2> | |
</ul> | ||
</div> | ||
<div class="section" id="maintainers"> | ||
<h2><a class="toc-backref" href="#id8">Maintainers</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-8">Maintainers</a></h2> | ||
<p>This module is maintained by the OCA.</p> | ||
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a> | ||
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose | ||
|
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Original file line number | Diff line number | Diff line change |
---|---|---|
@@ -1,20 +1,20 @@ | ||
<?xml version="1.0" encoding="utf-8" ?> | ||
<?xml version="1.0" encoding="utf-8"?> | ||
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> | ||
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> | ||
<head> | ||
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> | ||
<meta name="generator" content="Docutils 0.15.1: http://docutils.sourceforge.net/" /> | ||
<meta name="generator" content="Docutils: https://docutils.sourceforge.io/" /> | ||
<title>Sequential Code for Claims</title> | ||
<style type="text/css"> | ||
|
||
/* | ||
:Author: David Goodger ([email protected]) | ||
:Id: $Id: html4css1.css 7952 2016-07-26 18:15:59Z milde $ | ||
:Id: $Id: html4css1.css 8954 2022-01-20 10:10:25Z milde $ | ||
:Copyright: This stylesheet has been placed in the public domain. | ||
|
||
Default cascading style sheet for the HTML output of Docutils. | ||
|
||
See http://docutils.sf.net/docs/howto/html-stylesheets.html for how to | ||
See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to | ||
customize this style sheet. | ||
*/ | ||
|
||
|
@@ -366,51 +366,53 @@ <h1 class="title">Sequential Code for Claims</h1> | |
<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
!! This file is generated by oca-gen-addon-readme !! | ||
!! changes will be overwritten. !! | ||
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
!! source digest: sha256:9afa3e7e4d192a290459cd6986e91e9ba7053feef16422119113f03c374c7882 | ||
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! --> | ||
<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/crm/tree/14.0/crm_claim_code"><img alt="OCA/crm" src="https://img.shields.io/badge/github-OCA%2Fcrm-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/crm-14-0/crm-14-0-crm_claim_code"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/111/14.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p> | ||
<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/crm/tree/14.0/crm_claim_code"><img alt="OCA/crm" src="https://img.shields.io/badge/github-OCA%2Fcrm-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/crm-14-0/crm-14-0-crm_claim_code"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/crm&target_branch=14.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p> | ||
<ul class="simple"> | ||
<li>This module adds a sequential code for claims.</li> | ||
</ul> | ||
<p><strong>Table of contents</strong></p> | ||
<div class="contents local topic" id="contents"> | ||
<ul class="simple"> | ||
<li><a class="reference internal" href="#usage" id="id1">Usage</a></li> | ||
<li><a class="reference internal" href="#bug-tracker" id="id2">Bug Tracker</a></li> | ||
<li><a class="reference internal" href="#credits" id="id3">Credits</a><ul> | ||
<li><a class="reference internal" href="#authors" id="id4">Authors</a></li> | ||
<li><a class="reference internal" href="#contributors" id="id5">Contributors</a></li> | ||
<li><a class="reference internal" href="#maintainers" id="id6">Maintainers</a></li> | ||
<li><a class="reference internal" href="#usage" id="toc-entry-1">Usage</a></li> | ||
<li><a class="reference internal" href="#bug-tracker" id="toc-entry-2">Bug Tracker</a></li> | ||
<li><a class="reference internal" href="#credits" id="toc-entry-3">Credits</a><ul> | ||
<li><a class="reference internal" href="#authors" id="toc-entry-4">Authors</a></li> | ||
<li><a class="reference internal" href="#contributors" id="toc-entry-5">Contributors</a></li> | ||
<li><a class="reference internal" href="#maintainers" id="toc-entry-6">Maintainers</a></li> | ||
</ul> | ||
</li> | ||
</ul> | ||
</div> | ||
<div class="section" id="usage"> | ||
<h1><a class="toc-backref" href="#id1">Usage</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-1">Usage</a></h1> | ||
<p>To use this module, you need to:</p> | ||
<ul class="simple"> | ||
<li>Go to menu <strong>CRM > After Sale > Claims</strong> and create a new claim.</li> | ||
<li>Enter claim subject and Save it. You must see a new number for this claim.</li> | ||
</ul> | ||
</div> | ||
<div class="section" id="bug-tracker"> | ||
<h1><a class="toc-backref" href="#id2">Bug Tracker</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-2">Bug Tracker</a></h1> | ||
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/crm/issues">GitHub Issues</a>. | ||
In case of trouble, please check there if your issue has already been reported. | ||
If you spotted it first, help us smashing it by providing a detailed and welcomed | ||
If you spotted it first, help us to smash it by providing a detailed and welcomed | ||
<a class="reference external" href="https://github.com/OCA/crm/issues/new?body=module:%20crm_claim_code%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p> | ||
<p>Do not contact contributors directly about support or help with technical issues.</p> | ||
</div> | ||
<div class="section" id="credits"> | ||
<h1><a class="toc-backref" href="#id3">Credits</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-3">Credits</a></h1> | ||
<div class="section" id="authors"> | ||
<h2><a class="toc-backref" href="#id4">Authors</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-4">Authors</a></h2> | ||
<ul class="simple"> | ||
<li>AvanzOSC</li> | ||
<li>Tecnativa</li> | ||
</ul> | ||
</div> | ||
<div class="section" id="contributors"> | ||
<h2><a class="toc-backref" href="#id5">Contributors</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-5">Contributors</a></h2> | ||
<ul class="simple"> | ||
<li>Ana Juaristi <<a class="reference external" href="mailto:anajuarist@avanzosc.es">anajuarist@avanzosc.es</a>></li> | ||
<li>Iker Coranti <<a class="reference external" href="mailto:ikercoranti@avanzosc.com">ikercoranti@avanzosc.com</a>></li> | ||
|
@@ -426,7 +428,7 @@ <h2><a class="toc-backref" href="#id5">Contributors</a></h2> | |
</ul> | ||
</div> | ||
<div class="section" id="maintainers"> | ||
<h2><a class="toc-backref" href="#id6">Maintainers</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-6">Maintainers</a></h2> | ||
<p>This module is maintained by the OCA.</p> | ||
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a> | ||
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose | ||
|
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