Merge remote-tracking branch 'upstream/16.0' into patch-1

README.md

@@ -21,10 +21,11 @@ Available addons
 ----------------
 addon | version | maintainers | summary
 --- | --- | --- | ---
-[helpdesk_mgmt](helpdesk_mgmt/) | 16.0.2.5.0 |  | Helpdesk
-[helpdesk_mgmt_project](helpdesk_mgmt_project/) | 16.0.2.1.0 |  | Add the option to select project in the tickets.
+[helpdesk_mgmt](helpdesk_mgmt/) | 16.0.2.6.2 |  | Helpdesk
+[helpdesk_mgmt_portal_follower](helpdesk_mgmt_portal_follower/) | 16.0.1.0.0 |  | Add ticket followers from website portal
+[helpdesk_mgmt_project](helpdesk_mgmt_project/) | 16.0.2.3.0 |  | Add the option to select project in the tickets.
 [helpdesk_mgmt_rating](helpdesk_mgmt_rating/) | 16.0.1.0.0 |  | This module allows customer to rate the assistance received on a ticket.
-[helpdesk_mgmt_timesheet](helpdesk_mgmt_timesheet/) | 16.0.1.4.1 |  | Add HR Timesheet to the tickets for Helpdesk Management.
+[helpdesk_mgmt_timesheet](helpdesk_mgmt_timesheet/) | 16.0.1.7.1 |  | Add HR Timesheet to the tickets for Helpdesk Management.
 [helpdesk_motive](helpdesk_motive/) | 16.0.1.0.0 | [![nelsonramirezs](https://github.com/nelsonramirezs.png?size=30px)](https://github.com/nelsonramirezs) [![max3903](https://github.com/max3903.png?size=30px)](https://github.com/max3903) | Keep the motive
 [helpdesk_product](helpdesk_product/) | 16.0.1.0.1 |  | Add the option to select product in the tickets.
 [helpdesk_type](helpdesk_type/) | 16.0.1.1.0 | [![nelsonramirezs](https://github.com/nelsonramirezs.png?size=30px)](https://github.com/nelsonramirezs) [![max3903](https://github.com/max3903.png?size=30px)](https://github.com/max3903) | Add a type to your tickets

helpdesk_mgmt/README.rst

@@ -7,7 +7,7 @@ Helpdesk Management
    !! This file is generated by oca-gen-addon-readme !!
    !! changes will be overwritten.                   !!
    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-   !! source digest: sha256:c13061be19b4f5c2f23a542936a8c9d16611d89caafd112ee95aa017660fe353
+   !! source digest: sha256:a5c1fe41ebe60837c24f33363511111603fcee2f9387b84bd2fe69aaaafb5938
    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
 .. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png

helpdesk_mgmt/__manifest__.py

@@ -4,7 +4,7 @@
     "name": "Helpdesk Management",
     "summary": """
         Helpdesk""",
-    "version": "16.0.2.5.0",
+    "version": "16.0.2.6.2",
     "license": "AGPL-3",
     "category": "After-Sales",
     "author": "AdaptiveCity, "

helpdesk_mgmt/i18n/ca.po

@@ -6,22 +6,22 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Odoo Server 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"PO-Revision-Date: 2023-10-09 08:13+0000\n"
-"Last-Translator: mtbochaca <[email protected]>\n"
+"PO-Revision-Date: 2024-10-04 19:06+0000\n"
+"Last-Translator: Eugeni Chafer <[email protected]>\n"
 "Language-Team: none\n"
 "Language: ca\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
 "Content-Transfer-Encoding: \n"
 "Plural-Forms: nplurals=2; plural=n != 1;\n"
-"X-Generator: Weblate 4.17\n"
+"X-Generator: Weblate 5.6.2\n"
 
 #. module: helpdesk_mgmt
 #. odoo-javascript
 #: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
 #, python-format
 msgid "%s file exceed the maximum file size of %s."
-msgstr ""
+msgstr "L'arxiu %s supera la mida màxima de %s."
 
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
@@ -603,12 +603,12 @@ msgstr "Índex de color"
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
 msgid "Commercial Entity"
-msgstr ""
+msgstr "Entitat comercial"
 
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id
 msgid "Commercial Partner"
-msgstr ""
+msgstr "Partner comercial"
 
 #. module: helpdesk_mgmt
 #: model:ir.model,name:helpdesk_mgmt.model_res_company
@@ -779,6 +779,7 @@ msgid "Edit"
 msgstr "Editar"
 
 #. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
 msgid "Email"
@@ -804,7 +805,7 @@ msgstr "Correu CC"
 #: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
 #, python-format
 msgid "File upload"
-msgstr ""
+msgstr "Pujar arxiu"
 
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
@@ -855,7 +856,7 @@ msgstr "Agrupar per"
 #. module: helpdesk_mgmt
 #: model:ir.model,name:helpdesk_mgmt.model_ir_http
 msgid "HTTP Routing"
-msgstr ""
+msgstr "Encaminament HTTP"
 
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
@@ -910,7 +911,7 @@ msgstr "Nom de l'equip del centre d'assistència..."
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
 msgid "Helpdesk Teams"
-msgstr ""
+msgstr "Equips d'assistència"
 
 #. module: helpdesk_mgmt
 #: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
@@ -957,13 +958,13 @@ msgstr "Ajuda a configurar la seguretat del centre d'assistència."
 #. module: helpdesk_mgmt
 #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
 msgid "High"
-msgstr ""
+msgstr "Alta"
 
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
 msgid "High Priority"
-msgstr ""
+msgstr "Alta prioritat"
 
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
@@ -973,19 +974,21 @@ msgstr ""
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
 msgid "ID"
-msgstr ""
+msgstr "ID"
 
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
 msgid ""
 "ID of the parent record holding the alias (example: project holding the task "
 "creation alias)"
 msgstr ""
+"ID del registre principal que conté l'àlies (exemple: projecte que conté "
+"l'àlies de creació de tasques)"
 
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
 msgid "Icon"
-msgstr ""
+msgstr "Icona"
 
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
@@ -1273,6 +1276,11 @@ msgid ""
 "creation of new records completely."
 msgstr ""
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
 msgid "Other Information"
@@ -1311,6 +1319,11 @@ msgstr ""
 msgid "Partner Name"
 msgstr ""
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
 msgid "Pivot Analysis"
@@ -1751,6 +1764,11 @@ msgstr ""
 msgid "Very High"
 msgstr ""
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids

helpdesk_mgmt/i18n/ca_ES.po

@@ -637,6 +637,7 @@ msgid "Edit"
 msgstr ""
 
 #. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
 msgid "Email"
@@ -1129,6 +1130,11 @@ msgid ""
 "creation of new records completely."
 msgstr ""
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
 msgid "Other Information"
@@ -1167,6 +1173,11 @@ msgstr ""
 msgid "Partner Name"
 msgstr ""
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
 msgid "Pivot Analysis"
@@ -1607,6 +1618,11 @@ msgstr ""
 msgid "Very High"
 msgstr ""
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids

helpdesk_mgmt/i18n/de.po

@@ -645,6 +645,7 @@ msgid "Edit"
 msgstr "Bearbeiten"
 
 #. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
 msgid "Email"
@@ -1152,6 +1153,11 @@ msgstr ""
 "Nachrichten angehängt werden, auch wenn sie nicht darauf geantwortet haben. "
 "Wenn gesetzt, wird die Erstellung neuer Datensätze vollständig deaktiviert."
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
 msgid "Other Information"
@@ -1193,6 +1199,11 @@ msgstr ""
 msgid "Partner Name"
 msgstr "Partnername"
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
 msgid "Pivot Analysis"
@@ -1662,6 +1673,11 @@ msgstr "Benutzer"
 msgid "Very High"
 msgstr "Sehr hoch"
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids

helpdesk_mgmt/i18n/es.po

@@ -7,15 +7,16 @@ msgstr ""
 "Project-Id-Version: Odoo Server 11.0\n"
 "Report-Msgid-Bugs-To: \n"
 "POT-Creation-Date: 2022-12-22 09:13+0000\n"
-"PO-Revision-Date: 2024-02-01 19:34+0000\n"
-"Last-Translator: Ivorra78 <[email protected]>\n"
+"PO-Revision-Date: 2024-07-22 13:28+0000\n"
+"Last-Translator: carolinafernandez-tecnativa <carolina.fernandez@tecnativa."
+"com>\n"
 "Language-Team: \n"
 "Language: es\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
 "Content-Transfer-Encoding: 8bit\n"
 "Plural-Forms: nplurals=2; plural=n != 1;\n"
-"X-Generator: Poedit 3.0.1\n"
+"X-Generator: Weblate 5.6.2\n"
 
 #. module: helpdesk_mgmt
 #. odoo-javascript
@@ -493,7 +494,7 @@ msgstr "Asignar a"
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
 msgid "Assign to me"
-msgstr "Asignar a"
+msgstr "Asignar a mí"
 
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
@@ -780,6 +781,7 @@ msgid "Edit"
 msgstr "Editar"
 
 #. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
 msgid "Email"
@@ -1287,6 +1289,11 @@ msgstr ""
 "entrantes, incluso si no se respondieron. Si se establece, esto "
 "deshabilitará la creación de nuevos registros por completo."
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
 msgid "Other Information"
@@ -1328,6 +1335,11 @@ msgstr "Empresa"
 msgid "Partner Name"
 msgstr "Nombre de la empresa"
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
 msgid "Pivot Analysis"
@@ -1799,6 +1811,11 @@ msgstr "Usuarios"
 msgid "Very High"
 msgstr "Muy alta"
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids

helpdesk_mgmt/i18n/es_AR.po

@@ -647,6 +647,7 @@ msgid "Edit"
 msgstr "Editar"
 
 #. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
 msgid "Email"
@@ -1150,6 +1151,11 @@ msgstr ""
 "entrantes, incluso si no se respondieron. Si se establece, esto "
 "deshabilitará la creación de nuevos registros por completo."
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
 msgid "Other Information"
@@ -1191,6 +1197,11 @@ msgstr "Socio"
 msgid "Partner Name"
 msgstr "Nombre del Socio"
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
 msgid "Pivot Analysis"
@@ -1659,6 +1670,11 @@ msgstr "Usuarios"
 msgid "Very High"
 msgstr "Muy alta"
 
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids