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@@ -17,18 +17,19 @@ Helpdesk Mgmt Fieldservice | |
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html | ||
:alt: License: AGPL-3 | ||
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github | ||
:target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_fieldservice | ||
:target: https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_fieldservice | ||
:alt: OCA/helpdesk | ||
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png | ||
:target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt_fieldservice | ||
:target: https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_mgmt_fieldservice | ||
:alt: Translate me on Weblate | ||
.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png | ||
:target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0 | ||
:target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0 | ||
:alt: Try me on Runboat | ||
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|badge1| |badge2| |badge3| |badge4| |badge5| | ||
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This module allows the helpdesk user to track the status of related service orders. | ||
This module allows the helpdesk user to track the status of related | ||
service orders. | ||
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**Table of contents** | ||
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@@ -40,7 +41,7 @@ Installation | |
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To install this module, you need to: | ||
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* Install helpdesk_mgmt_fieldservice | ||
- Install helpdesk_mgmt_fieldservice | ||
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Configuration | ||
============= | ||
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@@ -50,48 +51,55 @@ There is no need to do anything to configure this module | |
Usage | ||
===== | ||
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* Go to Helpdesk | ||
* Create or select a ticket | ||
* In the "Service Orders" tab, you can create service orders for the FSM team | ||
- Go to Helpdesk | ||
- Create or select a ticket | ||
- In the "Service Orders" tab, you can create service orders for the | ||
FSM team | ||
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||
To close a ticket, all the related service orders must be closed. | ||
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Known issues / Roadmap | ||
====================== | ||
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Changelog | ||
========= | ||
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12.0.1.0.0 (2016-06-19) | ||
~~~~~~~~~~~~~~~~~~~~~~~ | ||
* [ADD] Add this module OCA/helpdesk project | ||
----------------------- | ||
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- [ADD] Add this module OCA/helpdesk project | ||
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Bug Tracker | ||
=========== | ||
|
||
Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_. | ||
In case of trouble, please check there if your issue has already been reported. | ||
If you spotted it first, help us to smash it by providing a detailed and welcomed | ||
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_fieldservice%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_. | ||
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_fieldservice%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_. | ||
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Do not contact contributors directly about support or help with technical issues. | ||
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Credits | ||
======= | ||
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Authors | ||
~~~~~~~ | ||
------- | ||
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* Open Source Integrators | ||
* Escodoo | ||
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Contributors | ||
~~~~~~~~~~~~ | ||
------------ | ||
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* Bhavesh Odedra <[email protected]> | ||
* Open Source Integrators <[email protected]> | ||
* Serpent Consulting Services Pvt. Ltd. <[email protected]> | ||
* Marcel Savegnago <[email protected]> | ||
- Bhavesh Odedra <[email protected]> | ||
- Open Source Integrators <[email protected]> | ||
- Serpent Consulting Services Pvt. Ltd. <[email protected]> | ||
- Marcel Savegnago <[email protected]> | ||
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Maintainers | ||
~~~~~~~~~~~ | ||
----------- | ||
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This module is maintained by the OCA. | ||
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@@ -103,6 +111,6 @@ OCA, or the Odoo Community Association, is a nonprofit organization whose | |
mission is to support the collaborative development of Odoo features and | ||
promote its widespread use. | ||
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This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_fieldservice>`_ project on GitHub. | ||
This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_fieldservice>`_ project on GitHub. | ||
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You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. |
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[build-system] | ||
requires = ["whool"] | ||
build-backend = "whool.buildapi" |
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- Bhavesh Odedra \<<[email protected]>\> | ||
- Open Source Integrators \<<[email protected]>\> | ||
- Serpent Consulting Services Pvt. Ltd. \<<[email protected]>\> | ||
- Marcel Savegnago \<<[email protected]>\> |
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..._mgmt_fieldservice/readme/DESCRIPTION.rst → ...k_mgmt_fieldservice/readme/DESCRIPTION.md
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This module allows the helpdesk user to track the status of related service orders. | ||
This module allows the helpdesk user to track the status of related | ||
service orders. |
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## 12.0.1.0.0 (2016-06-19) | ||
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- \[ADD\] Add this module OCA/helpdesk project |
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...desk_mgmt_fieldservice/readme/INSTALL.rst → helpdesk_mgmt_fieldservice/readme/INSTALL.md
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To install this module, you need to: | ||
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* Install helpdesk_mgmt_fieldservice | ||
- Install helpdesk_mgmt_fieldservice |
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- Go to Helpdesk | ||
- Create or select a ticket | ||
- In the "Service Orders" tab, you can create service orders for the FSM | ||
team | ||
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To close a ticket, all the related service orders must be closed. |
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/* | ||
:Author: David Goodger ([email protected]) | ||
:Id: $Id: html4css1.css 9511 2024-01-13 09:50:07Z milde $ | ||
:Id: $Id: html4css1.css 8954 2022-01-20 10:10:25Z milde $ | ||
:Copyright: This stylesheet has been placed in the public domain. | ||
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Default cascading style sheet for the HTML output of Docutils. | ||
Despite the name, some widely supported CSS2 features are used. | ||
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See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to | ||
customize this style sheet. | ||
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margin-left: 2em ; | ||
margin-right: 2em } | ||
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pre.code .ln { color: gray; } /* line numbers */ | ||
pre.code .ln { color: grey; } /* line numbers */ | ||
pre.code, code { background-color: #eeeeee } | ||
pre.code .comment, code .comment { color: #5C6576 } | ||
pre.code .keyword, code .keyword { color: #3B0D06; font-weight: bold } | ||
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span.pre { | ||
white-space: pre } | ||
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span.problematic, pre.problematic { | ||
span.problematic { | ||
color: red } | ||
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span.section-subtitle { | ||
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
!! source digest: sha256:2298c9baf4289333d16aa846aca9176b09d8ebdd66361ded2aa009262544a9ee | ||
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! --> | ||
<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_fieldservice"><img alt="OCA/helpdesk" src="https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt_fieldservice"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p> | ||
<p>This module allows the helpdesk user to track the status of related service orders.</p> | ||
<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_fieldservice"><img alt="OCA/helpdesk" src="https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_mgmt_fieldservice"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p> | ||
<p>This module allows the helpdesk user to track the status of related | ||
service orders.</p> | ||
<p><strong>Table of contents</strong></p> | ||
<div class="contents local topic" id="contents"> | ||
<ul class="simple"> | ||
<li><a class="reference internal" href="#installation" id="toc-entry-1">Installation</a></li> | ||
<li><a class="reference internal" href="#configuration" id="toc-entry-2">Configuration</a></li> | ||
<li><a class="reference internal" href="#usage" id="toc-entry-3">Usage</a></li> | ||
<li><a class="reference internal" href="#changelog" id="toc-entry-4">Changelog</a><ul> | ||
<li><a class="reference internal" href="#section-1" id="toc-entry-5">12.0.1.0.0 (2016-06-19)</a></li> | ||
<li><a class="reference internal" href="#known-issues-roadmap" id="toc-entry-4">Known issues / Roadmap</a></li> | ||
<li><a class="reference internal" href="#changelog" id="toc-entry-5">Changelog</a><ul> | ||
<li><a class="reference internal" href="#section-1" id="toc-entry-6">12.0.1.0.0 (2016-06-19)</a></li> | ||
</ul> | ||
</li> | ||
<li><a class="reference internal" href="#bug-tracker" id="toc-entry-6">Bug Tracker</a></li> | ||
<li><a class="reference internal" href="#credits" id="toc-entry-7">Credits</a><ul> | ||
<li><a class="reference internal" href="#authors" id="toc-entry-8">Authors</a></li> | ||
<li><a class="reference internal" href="#contributors" id="toc-entry-9">Contributors</a></li> | ||
<li><a class="reference internal" href="#maintainers" id="toc-entry-10">Maintainers</a></li> | ||
<li><a class="reference internal" href="#bug-tracker" id="toc-entry-7">Bug Tracker</a></li> | ||
<li><a class="reference internal" href="#credits" id="toc-entry-8">Credits</a><ul> | ||
<li><a class="reference internal" href="#authors" id="toc-entry-9">Authors</a></li> | ||
<li><a class="reference internal" href="#contributors" id="toc-entry-10">Contributors</a></li> | ||
<li><a class="reference internal" href="#maintainers" id="toc-entry-11">Maintainers</a></li> | ||
</ul> | ||
</li> | ||
</ul> | ||
|
@@ -406,38 +407,42 @@ <h1><a class="toc-backref" href="#toc-entry-3">Usage</a></h1> | |
<ul class="simple"> | ||
<li>Go to Helpdesk</li> | ||
<li>Create or select a ticket</li> | ||
<li>In the “Service Orders” tab, you can create service orders for the FSM team</li> | ||
<li>In the “Service Orders” tab, you can create service orders for the | ||
FSM team</li> | ||
</ul> | ||
<p>To close a ticket, all the related service orders must be closed.</p> | ||
</div> | ||
<div class="section" id="known-issues-roadmap"> | ||
<h1><a class="toc-backref" href="#toc-entry-4">Known issues / Roadmap</a></h1> | ||
</div> | ||
<div class="section" id="changelog"> | ||
<h1><a class="toc-backref" href="#toc-entry-4">Changelog</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-5">Changelog</a></h1> | ||
<div class="section" id="section-1"> | ||
<h2><a class="toc-backref" href="#toc-entry-5">12.0.1.0.0 (2016-06-19)</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-6">12.0.1.0.0 (2016-06-19)</a></h2> | ||
<ul class="simple"> | ||
<li>[ADD] Add this module OCA/helpdesk project</li> | ||
</ul> | ||
</div> | ||
</div> | ||
<div class="section" id="bug-tracker"> | ||
<h1><a class="toc-backref" href="#toc-entry-6">Bug Tracker</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-7">Bug Tracker</a></h1> | ||
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/helpdesk/issues">GitHub Issues</a>. | ||
In case of trouble, please check there if your issue has already been reported. | ||
If you spotted it first, help us to smash it by providing a detailed and welcomed | ||
<a class="reference external" href="https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_fieldservice%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p> | ||
<a class="reference external" href="https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_fieldservice%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p> | ||
<p>Do not contact contributors directly about support or help with technical issues.</p> | ||
</div> | ||
<div class="section" id="credits"> | ||
<h1><a class="toc-backref" href="#toc-entry-7">Credits</a></h1> | ||
<h1><a class="toc-backref" href="#toc-entry-8">Credits</a></h1> | ||
<div class="section" id="authors"> | ||
<h2><a class="toc-backref" href="#toc-entry-8">Authors</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-9">Authors</a></h2> | ||
<ul class="simple"> | ||
<li>Open Source Integrators</li> | ||
<li>Escodoo</li> | ||
</ul> | ||
</div> | ||
<div class="section" id="contributors"> | ||
<h2><a class="toc-backref" href="#toc-entry-9">Contributors</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-10">Contributors</a></h2> | ||
<ul class="simple"> | ||
<li>Bhavesh Odedra <<a class="reference external" href="mailto:bodedra@opensourceintegrators.com">bodedra@opensourceintegrators.com</a>></li> | ||
<li>Open Source Integrators <<a class="reference external" href="mailto:contact@opensourceintegrators.com">contact@opensourceintegrators.com</a>></li> | ||
|
@@ -446,15 +451,13 @@ <h2><a class="toc-backref" href="#toc-entry-9">Contributors</a></h2> | |
</ul> | ||
</div> | ||
<div class="section" id="maintainers"> | ||
<h2><a class="toc-backref" href="#toc-entry-10">Maintainers</a></h2> | ||
<h2><a class="toc-backref" href="#toc-entry-11">Maintainers</a></h2> | ||
<p>This module is maintained by the OCA.</p> | ||
<a class="reference external image-reference" href="https://odoo-community.org"> | ||
<img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /> | ||
</a> | ||
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a> | ||
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose | ||
mission is to support the collaborative development of Odoo features and | ||
promote its widespread use.</p> | ||
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_fieldservice">OCA/helpdesk</a> project on GitHub.</p> | ||
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_fieldservice">OCA/helpdesk</a> project on GitHub.</p> | ||
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p> | ||
</div> | ||
</div> | ||
|