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[15.0][ADD] helpdesk_mgmt_maintenance #649

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77 changes: 77 additions & 0 deletions helpdesk_mgmt_maintenance/README.rst
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============================
Helpdesk Tickets Maintenance
============================

..
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
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!! source digest: sha256:9ceb7a8c5c306f0dbd5f186fd5baa72a7ea4af363442ad13b7ea3c263acca8b7
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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
:target: https://odoo-community.org/page/development-status
:alt: Beta
.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
:target: https://github.com/OCA/helpdesk/tree/15.0/helpdesk_mgmt_maintenance
:alt: OCA/helpdesk
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
:target: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt_maintenance
:alt: Translate me on Weblate
.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
:target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=15.0
:alt: Try me on Runboat

|badge1| |badge2| |badge3| |badge4| |badge5|

This module links helpdesk tickets with maintenance equipments.

**Table of contents**

.. contents::
:local:

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_maintenance%0Aversion:%2015.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
~~~~~~~

* Solvos

Contributors
~~~~~~~~~~~~

* Ángel Rivas <[email protected]>
* David Alonso <[email protected]>

Maintainers
~~~~~~~~~~~

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/15.0/helpdesk_mgmt_maintenance>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
3 changes: 3 additions & 0 deletions helpdesk_mgmt_maintenance/__init__.py
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# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).

from . import models
18 changes: 18 additions & 0 deletions helpdesk_mgmt_maintenance/__manifest__.py
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# © 2024 Solvos Consultoría Informática (<http://www.solvos.es>)
# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html
{
"name": "Helpdesk Tickets Maintenance",
"summary": "Links helpdesk tickets with maintenance equipments",
"version": "15.0.1.0.0",
"category": "After-Sales",
"website": "https://github.com/OCA/helpdesk",
"author": "Solvos, Odoo Community Association (OCA)",
"license": "AGPL-3",
"application": False,
"installable": True,
"depends": ["helpdesk_mgmt", "maintenance"],
"data": [
"views/maintenance_equipment_views.xml",
"views/helpdesk_ticket_views.xml",
],
}
58 changes: 58 additions & 0 deletions helpdesk_mgmt_maintenance/i18n/es.po
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# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk_mgmt_maintenance
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 15.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-10-27 10:11+0000\n"
"PO-Revision-Date: 2024-10-27 10:11+0000\n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__allow_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_form
msgid "Allow Tickets"
msgstr "Permite Solicitudes"

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_helpdesk_ticket__equipment_ids
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_form
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_search
msgid "Equipments"
msgstr "Equipos"

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_helpdesk_ticket__has_equipments
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_search
msgid "Has Equipments"
msgstr "Tiene equipos"

#. module: helpdesk_mgmt_maintenance
#: model:ir.model,name:helpdesk_mgmt_maintenance.model_helpdesk_ticket
msgid "Helpdesk Ticket"
msgstr "Solicitud del Servicio de Asistencia"

#. module: helpdesk_mgmt_maintenance
#: model:ir.model,name:helpdesk_mgmt_maintenance.model_maintenance_equipment
msgid "Maintenance Equipment"
msgstr "Equipos de mantenimiento"

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__ticket_count
msgid "Number Tickets"
msgstr "Número de solicitudes"

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__ticket_ids
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_form
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_tree
msgid "Tickets"
msgstr "Solicitudes"
58 changes: 58 additions & 0 deletions helpdesk_mgmt_maintenance/i18n/helpdesk_mgmt_maintenance.pot
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# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk_mgmt_maintenance
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 15.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-10-27 10:11+0000\n"
"PO-Revision-Date: 2024-10-27 10:11+0000\n"
"Last-Translator: \n"
"Language-Team: \n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: \n"

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__allow_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_form
msgid "Allow Tickets"
msgstr ""

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_helpdesk_ticket__equipment_ids
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_form
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_search
msgid "Equipments"
msgstr ""

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_helpdesk_ticket__has_equipments
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_search
msgid "Has Equipments"
msgstr ""

#. module: helpdesk_mgmt_maintenance
#: model:ir.model,name:helpdesk_mgmt_maintenance.model_helpdesk_ticket
msgid "Helpdesk Ticket"
msgstr ""

#. module: helpdesk_mgmt_maintenance
#: model:ir.model,name:helpdesk_mgmt_maintenance.model_maintenance_equipment
msgid "Maintenance Equipment"
msgstr ""

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__ticket_count
msgid "Number Tickets"
msgstr ""

#. module: helpdesk_mgmt_maintenance
#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__ticket_ids
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_form
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_tree
msgid "Tickets"
msgstr ""
1 change: 1 addition & 0 deletions helpdesk_mgmt_maintenance/models/__init__.py
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from . import maintenance_equipment, helpdesk_ticket
24 changes: 24 additions & 0 deletions helpdesk_mgmt_maintenance/models/helpdesk_ticket.py
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# © 2024 Solvos Consultoría Informática (<http://www.solvos.es>)
# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html

from odoo import api, fields, models


class HelpdeskTicket(models.Model):
_inherit = "helpdesk.ticket"

equipment_ids = fields.Many2many(
"maintenance.equipment",
string="Equipments",
relation="helpdesk_ticket_maintenance_equipment_rel",
column1="helpdesk_ticket_id",
column2="maintenance_equipment_id",
copy=False,
)

has_equipments = fields.Boolean(store=True, compute="_compute_has_equipments")

@api.depends("equipment_ids")
def _compute_has_equipments(self):
for ticket in self:
ticket.has_equipments = bool(ticket.equipment_ids)
48 changes: 48 additions & 0 deletions helpdesk_mgmt_maintenance/models/maintenance_equipment.py
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# © 2024 Solvos Consultoría Informática (<http://www.solvos.es>)
# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html

from odoo import fields, models


class MaintenanceEquipment(models.Model):
_inherit = "maintenance.equipment"

ticket_ids = fields.Many2many(
"helpdesk.ticket",
string="Tickets",
relation="helpdesk_ticket_maintenance_equipment_rel",
column1="maintenance_equipment_id",
column2="helpdesk_ticket_id",
copy=False,
)

allow_ticket = fields.Boolean(string="Allow Tickets", default=False)

# NUMBERS TICKETS COMPUTE NO STORE

ticket_count = fields.Integer(
string="Number Tickets", compute="_compute_ticket_count"
)

def _compute_ticket_count(self):
number_tickets = self.env["helpdesk.ticket"].read_group(
[("equipment_ids", "in", self.ids)], ["equipment_ids"], ["equipment_ids"]
)
result = {
data["equipment_ids"][0]: data["equipment_ids_count"]
for data in number_tickets
}
for equipment in self:
equipment.ticket_count = result.get(equipment.id, 0)

def action_view_tickets_equipment(self):
return {
"name": ("Tickets"),
"res_model": "helpdesk.ticket",
"view_mode": "tree,kanban,form",
"type": "ir.actions.act_window",
"domain": [("id", "in", self.ticket_ids.ids)],
"context": {
"default_equipment_ids": [(4, self.id)],
},
}
2 changes: 2 additions & 0 deletions helpdesk_mgmt_maintenance/readme/CONTRIBUTORS.rst
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* Ángel Rivas <[email protected]>
* David Alonso <[email protected]>
1 change: 1 addition & 0 deletions helpdesk_mgmt_maintenance/readme/DESCRIPTION.rst
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This module links helpdesk tickets with maintenance equipments.
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