Update 2024-10-0708-Sprint.md

docs/sprints/2024-10-0708-Sprint.md

@@ -29,7 +29,7 @@ Thank you to everyone who joined and dedicated precious time away from their dai
 
 *Common Themes - what the issues the Housing Associations are focusing on during the Sprint, October 2024*
 
-After a fantastic networking breakfast, [**Cori O’Brien**](https://www.linkedin.com/in/coriobrienpaluck/) (Director, Commons Community) kicked off the Sprint, sharing her immense gratitude for the work the community is doing to support each other in the region and spend time at the Sprint. Alongside Cori, we had [**Thomas Lancefield**](https://www.linkedin.com/in/thomas-lancefield-48a33141/) **** (Housing Lead EMEA) and [**Etienne De Klerk**](https://www.linkedin.com/in/etiennedeklerk/) (Housing Solutions Team) extend a warm welcome to everyone, emphasising the significance of the group and the need to unite Housing Associations in developing shared solutions. 
+After a fantastic networking breakfast, [**Cori O’Brien**](https://www.linkedin.com/in/coriobrienpaluck/) (Director, Commons Community) kicked off the Sprint, sharing her immense gratitude for the work the community is doing to support each other in the region and spend time at the Sprint. Alongside Cori, we had [**Thomas Lancefield**](https://www.linkedin.com/in/thomas-lancefield-48a33141/) ** (Housing Lead EMEA) and [**Etienne De Klerk**](https://www.linkedin.com/in/etiennedeklerk/) (Housing Solutions Team) extend a warm welcome to everyone, emphasising the significance of the group and the need to unite Housing Associations in developing shared solutions. 
 
 Overall, the energy in the room was buzzing and folks were eager to get started identifying challenges and getting their hands on building solutions. Let’s get into what was worked on during the next two days...
 
@@ -61,7 +61,7 @@ Next steps:
 
 ### 2. NEW: Awaab’s Law
 
-*A bit of context: [Awaab’s Law](https://www.airflow.com/about-us/blog/article?article_id=59&article_desc=The-importance-of-Awaabs-Law-and-how-to-meet-the-new-requirements#:~:text=What%20is%20Awaab's%20Law%3F,Social%20Housing%20(Regulation)%20Act.) came about following the death of two-year-old Awaab Ishak from Rochdale who died due to a respiratory condition brought on by extensive mould in the social housing he was living in. Despite the family reporting mould to the landlord, no action had been taken to treat the issue in the three years between the notification of mould and Awaab’s death. Awaab's Law will require social housing landlords to adhere to strict time limits to address dangerous hazards such as damp and mold in their properties, and forms part of the Social Housing (Regulation) Act. *
+*A bit of context: [Awaab’s Law](https://www.airflow.com/about-us/blog/article?article_id=59&article_desc=The-importance-of-Awaabs-Law-and-how-to-meet-the-new-requirements#:~:text=What%20is%20Awaab's%20Law%3F,Social%20Housing%20(Regulation)%20Act.) came about following the death of two-year-old Awaab Ishak from Rochdale who died due to a respiratory condition brought on by extensive mould in the social housing he was living in. Despite the family reporting mould to the landlord, no action had been taken to treat the issue in the three years between the notification of mould and Awaab’s death. Awaab's Law will require social housing landlords to adhere to strict time limits to address dangerous hazards such as damp and mold in their properties, and forms part of the Social Housing (Regulation) Act.*
 
 The problem that this team was tackling is that Awaab's Law covers 29 distinct hazards, each with different requirements, urgency levels, and priorities. These hazards delt with individually would require multiple handling processes, making management complex. The risk is over-complication of process and dealing with numerous edge cases individually, creating “noise”, difficulty of adopting, solution over complication and poor reporting.
 
@@ -76,7 +76,7 @@ Next steps:
 
 ### 3. NEW: Housing Arrears Management
 
-*A bit of context: ‍Arrears management refers to the strategies and actions taken by property managers or landlords to address and collect overdue rent payments. *
+*A bit of context: ‍Arrears management refers to the strategies and actions taken by property managers or landlords to address and collect overdue rent payments.*
 
 This team joined together to start this group after identifying a need to build out a centralised Arrears Collection Process. The goal is to build out a data model, to look at creating automations to take away the manual steps and standardise the process across Housing Associations and then create documentation and provide best practice guidance for it’s use.