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1. Dialogflow webhook to transfer user ... Dialogflow webhook to transfer user to live agent

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   function getInfo(contexts) {

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     var product = contexts[contexts.length - 1]['parameters']['Product']

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     var state = contexts[contexts.length - 1]['parameters']['geo-state-us']

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2. index.js index.js

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   'use strict';

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   const admin = require('firebase-admin');

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   admin.initializeApp();

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   const functions = require('firebase-functions'); // Cloud Functions for Firebase library