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Merge pull request #499 from bcgov/hypercare-ALR-827.2
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Hypercare-ALR-827
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andreyshestakov-phsa authored Feb 9, 2024
2 parents ee9efa6 + 3f8e980 commit e7d7280
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<?xml version="1.0" encoding="UTF-8"?>
<EmailFolder xmlns="http://soap.sforce.com/2006/04/metadata">
<accessType>Shared</accessType>
<name>ALR Renewal Notification Templates</name>
<publicFolderAccess>ReadOnly</publicFolderAccess>
<sharedTo>
<group>ALRAdminUsersPG</group>
<group>ALRDataAnalystUsersPG</group>
</sharedTo>
</EmailFolder>
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Dear Registrant,

ACTION REQUIRED : This email is to notify you that the {{{BusinessLicenseApplication.RenewalYear__c}}} - {%%NextYear%%} registration renewal fees for the assisted living units at {%%Account.Name%%} are due on or before March 31, {{{BusinessLicenseApplication.RenewalYear__c}}}. A renewal fee of $12.50 is required for each registered unit.

The renewal process is an automated email from our database that includes the renewal form and invoice sent to the main contact listed in our database, which is why you have received it. Please forward this important information to the appropriate person in your organization to action the renewal and avoid late charges.

The renewal process requires you to do the following:

• Review and Complete the attached renewal form
• Ensure the form is signed by the legal operator or authorized representative.
o "Site Manager" must be the person who has responsibility to oversee the day-to-day assisted living operations.
o "Second Site Manager" must be the person who has responsibility to oversee the day-to-day assisted living
operations while the Site Manager is not on site.
o Provide information about other accommodations you offer, if applicable (e.g., independent living, supportive
housing, or licensed care), include the number of rooms dedicated to these accommodations. *Registrants must be
able to identify to the Registry at any time which of the units house residents receiving assisted living services (both
private and publicly subsidized).
o Update the type of Assisted Living Services and Hospitality Services provided.
o Review the invoice to confirm the number of assisted living units – if you have decreased the number of units,
please recalculate the invoice amount (e.g. 10 units x $12.50 = $125.00) and make any necessary updates on the
renewal form. Increases to the number of units that were previously registered is subject to approval. To avoid
delay in renewing your registration, and avoid late fees, where possible include a separate cheque with the
additional units amount (e.g. 10 units x $12.50 = $125.00).
• Submit your registration renewal
o Email your completed renewal form to [email protected].
o Mail your cheque(s), payable to “Minister of Finance”, including residence name and/or invoice number, to:
Assisted Living Registry - Renewals
PO Box 9601
STN PROV GOVT
Victoria, BC V8W 9P1

Completed renewal form and payment must be received by the Assisted Living Registry no later than March 31, {{{BusinessLicenseApplication.RenewalYear__c}}} to avoid a late renewal fee of $250.00.

If the renewal form is received, but is incomplete, or payment is missing this will delay your renewal process and may lead to a late fee charge.

If you have any questions, please contact our general line at 778-974-4887, toll-free 1-866-714-3378, or [email protected]

Sincerely,

Sue Bedford
Director, Assisted Living Registry
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<?xml version="1.0" encoding="UTF-8"?>
<EmailTemplate xmlns="http://soap.sforce.com/2006/04/metadata">
<available>false</available>
<description>ALR-86</description>
<encodingKey>UTF-8</encodingKey>
<name>Annual Renewal Notification Letter</name>
<style>none</style>
<subject>Assisted Living Registration - Annual Renewal Residence {%%Account.Name%%} – {%%BusinessLicense.RegistrationCertificate__c%%}</subject>
<type>text</type>
<uiType>Aloha</uiType>
</EmailTemplate>
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Dear Registrant,

This is to advise that the registration of {%%TotalALUnits%%} assisted living units at {%%Account.Name%%} under the Community Care and Assisted Living Act has been renewed for {{{BusinessLicenseApplication.RenewalYear__c}}}/{%%NextYear%%}. The registration is effective until March 31, {%%NextYear%%}.

The enclosed registration certificate should be posted in a prominent location at the residence. The enclosed receipt is for your records.

Please contact the Assisted Living Registry throughout the coming year if any of the information provided about the residence changes (e.g. ownership, contact information, site manager, or number of assisted living units).

Sincerely,

Sue Bedford
Director, Assisted Living
Ministry of Health

Enc. Registration certificate, receipt for registration fees
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<?xml version="1.0" encoding="UTF-8"?>
<EmailTemplate xmlns="http://soap.sforce.com/2006/04/metadata">
<available>false</available>
<description>ALR-554</description>
<encodingKey>UTF-8</encodingKey>
<name>Registration Renewal Completion Letter</name>
<style>none</style>
<subject>{%%Account.Name%%} – Registration Renewal {{{BusinessLicenseApplication.RenewalYear__c}}}/{%%NextYear%%}</subject>
<type>text</type>
<uiType>Aloha</uiType>
</EmailTemplate>
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Good afternoon,

This email is to inform you that renewal forms and invoices were sent out for {{{BusinessLicenseApplication.CreatedDate}}}.

The renewal process is automated from our database and was sent only to the main contact listed in our database. If you did not receive the automated email containing the renewal form and invoice, we kindly ask that you check with your main contact and/or in your junk folders.

If you still are unable to locate the renewal notification email, please send an email to [email protected] with the subject “Missing Renewal”, including the name of the residence(s), and we will be happy to assist you.

If you have any other questions about the renewal process, please do not hesitate to reach out.

Thank you,

Assisted Living Registry
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<?xml version="1.0" encoding="UTF-8"?>
<EmailTemplate xmlns="http://soap.sforce.com/2006/04/metadata">
<available>false</available>
<description>ALR-563</description>
<encodingKey>UTF-8</encodingKey>
<name>Renewal Reminder Email</name>
<style>none</style>
<subject>{%%Account.Name%%} – Registration Renewal Reminder {{{BusinessLicenseApplication.RenewalYear__c}}}/{%%NextYear%%}</subject>
<type>text</type>
<uiType>Aloha</uiType>
</EmailTemplate>

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