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Previously, "IS NULL" meant that role doesn't have any members. Sometimes users actually mean that the role does have members, it's just the specified field of the members is NULL. Requestor.CustomField.Manager IS NULL This commit tweaks NULL searches and splits it into 2 cases: * The ticket doesn't have any requestors Requestor IS NULL Requestor.id IS NULL Requestor.Name IS NULL * At least one of the ticket requestors has NULL in specified user fields. Requestor.City IS NULL Requestor.CustomField.Manager IS NULL
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