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Aayat edited this page Jun 4, 2024 · 3 revisions

Pre, during, post research processes

Explainer: cross linking to materials in guide and breaking the research process into phases. Including a life cycle of user research

  • Conducting user research

Participant management

Explainer: Recruitment, screening, scheduling, compensation and panel management

  • Strategies for recruitment
  • Compensation methods
  • Consent forms

Governance

Explainer: Process and guidelines for managing consent, privacy and storage of PII

  • Policies and procedures for research
  • PRA playbook & guides

Knowledge management

Explainer: Processes and platforms for collecting, synthesizing, and storing insights

  • Synthesis templates
  • Insight libraries

Tools

Explainer: Recruitment, screening, scheduling, compensation and managing panels tools

  • Inventory of tools
  • Processes for tool selection

Capacity building

Explainer: Onboarding, education, and training around research

  • Communities of practice list
  • Reading and resources list for UXR
  • Trainings on sharpening UX skills

Advocacy

Explainer: Explaining the value of UXR and educating stakeholders

  • Presentation on what is UX, CX, and Service Design
  • Stakeholder mapping templates
  • Successful advocacy use cases highlighting UXR
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