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A model which can detect accent and emotion based on an audio file and apply speech to text recognition model based on the classified accent for better accuracy and use the audio's emotion and sentiment analysis on text to find customer sentiment.

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dawoodwasif/Customer-Audio-Analytics-of-Accent-and-Sentiment-For-UBL-Datathon

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Customer-Audio-Analytics-of-Accent-and-Sentiment

A model which can detect accent and emotion based on an audio file and apply speech to text recognition model based on the classified accent for better accuracy and use the audio's emotion and sentiment analysis on text to find customer sentiment.

  • Run in numerical order given in file's name
  • All necessary files to avoid long processes such as training and feature extraction are also given.

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A model which can detect accent and emotion based on an audio file and apply speech to text recognition model based on the classified accent for better accuracy and use the audio's emotion and sentiment analysis on text to find customer sentiment.

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