Ultravox API Tutorial: Customer Escalation with Call Stages

This repo serves as the starting point for the tutorial from the Ultravox documentation.

Set-up

1. Add an Ultravox API key

• Create a file called .env.local
• In .env.local add your key like this: ULTRAVOX_API_KEY=<YOUR_KEY_HERE>

Running

1. This repo uses pnpm. Installation instructions here.
2. Install all depedencies with pnpm install.
3. Run the app with pnpm dev.

Query Params

What	Parameter	Notes
Debug Logging	showDebugMessages=true	Turns on some additional console logging.
Speaker Mute Toggle	showSpeakerMute=true	Shows the speaker mute button.
Change Model	model=ultravox-70B	Changes the model to what is specified. Note: the app will prepend fixie-ai/ to the value.
Enable User Transcripts	showUserTranscripts=true	Displays user transcripts. Otherwise, only Ultravox/agent transcripts are shown.