Empty game list or only one game is showing up ("Space War")

[gibbed]

The server that SAM pulls its game list from is currently down as of July 27th, 2022.

The server that SAM pulls its game list from is currently online.

I'm working on resolving this, but as a temporary workaround, you can manually add games to SAM.

1. Search for your game on SteamDB.info.
2. On that game's page, there is an App ID. This is the ID you need.
   
   For example: For Team Fortress 2, the ID is 440.
3. In SAM, in the top left next to Refresh Games you can enter this App ID.
   
4. Next to where you entered the App ID, click Add Game.
   
5. Assuming you own the game, it will show up.

[ghost]

Same here, but it resolved by itself after a while

[StellarisW]

After I finished the step 5,I click it.
Then the steam client shows that my password has been changed,but actually it hasn't.
So I enter my password,but the password is always wrong.
However the client became normal again when i closed the SAM.
How to fix it ?

[gibbed]

This may be happening for some people currently, site was migrated to a new server today/yesterday.

[gibbed]

This is currently occurring, will be fixed as soon as possible.

[kamcoi]

it is currently happening to me! blank screen only showing Spacewar. Was fine a few days ago

[enzo-js]

Thanks for being ontop of this.

[KariRenaeRose]

Is there a rough estimate on how long this will take? My SAM has been like this for the past few days when it was fine at the beginning of this week.

[gibbed]

@KariRenaeRose No current ETA. If you need to use SAM, you can manually add games. Instructions are in the first post.

[bottleblue]

Any plans on updating SAM so we don't need to constantly redownload all the thumbnails for the games each time we open SAM? I remember there was talk about this ages ago about having it be stored locally. Can we store the images in the SAM folder?

[WolfyBoy20]

I m also getting the problem hope it will be fixed soon but for now i will just follow the steps

[Bioness-zz]

You can also see the game ID by right clicking it in your Library, going to Properties, then viewing the Updates tab.

I'll probably make a list of the games I frequently use SAM for to have quick reference.

[anusface]

This has been an issue for a few weeks, when are you hoping to resolve it?

[gibbed]

@anusface It has not been an issue for a few weeks. It's been an issue since Monday the 16th.

[SlamminDolphin]

@anusface A few weeks, tf you talking about? Only been like this for under a week.

[LennardGamingTv]

how much longer can it take?

[CuriousOctopus]

Just wanted to say thank you Gibbed for this tool.

[Hotcreme]

Thank you for the work you do. ♥

[Shad0WeN]

I see this issue is back. Hopefully it gets fixed soon. Thank you!

Question: I have always wondered why the list of the games you own isn't stored/cached locally instead of having to generate it every time the program is launched? When you have hundreds or even 1K+ games on your account that's also a lot of thumbnail images to download.

[RealKHFan]

Same issue here again, been happening not recently ago

[JulianInvictus]

This issue is @gibbed 's White Whale from Moby Dick. Thing keeps popping up like a weasel in that bop 'em game. Thanks for trying to fix. I'm sure there are other things you'd rather be doing than getting spammed with messages about the same issue year after year lol.

[Warns]

Thanks for the notice. The work you do is much appreciated!

[gibbed]

The server is online again as of yesterday, March 17th, 2022.

[gibbed]

This is currently occurring, will be fixed as soon as possible.

[gibbed]

This is currently occurring as of today, July 27th, 2022, will be fixed as soon as possible.

I forgot to update when access was last restored, so it looks a bit odd now.

[ItachisGuacamaya]

Again same issue with the only game appearing is "SpaceWar"

[ItachisGuacamaya]

Today not even showing one single game...

[Codefreak64]

for me the game popped up right away after I added it and made me skip step 5, it worked

[ZippyZolton]

thank you so much, I was wondering what was happening here... how often is this type of outage going to happen?

[SleepySharkBoi]

Can't wait for it to be fixed. Been down for awhile. I hope it isn't Steam doing it. This is very needed due to 80% of the games I play are messed up.

It's not Steam. There are instructions on manually adding games in the issue post itself.

does it work when i am using family share? i am trying to edit the achievements of a game i have because of family share, but its saying i don't own the game

Exact same thing is happening to me :( as of August 1st 2022

[gibbed]

does it work when i am using family share? i am trying to edit the achievements of a game i have because of family share, but its saying i don't own the game

Exact same thing is happening to me :( as of August 1st 2022

Repentance does not have achievements nor stats. Rebirth does.

[SleepySharkBoi]

does it work when i am using family share? i am trying to edit the achievements of a game i have because of family share, but its saying i don't own the game

Exact same thing is happening to me :( as of August 1st 2022

Repentance does not have achievements nor stats. Rebirth does.

even with that being that case, it happens with rebirth also, but i can check again
edit: so i checked, all my games are showing up now, but SAM.game.exe isnt opening.
edit 2: so i found a fix (or im being dumb) if i run SAM.game.exe as admin and not SAM.picker, then it works

[gibbed]

The server is online again as of August 2nd, 2022.

[SamX23]

As per today, it is not showing any game list, is this because of the server again ?

Edit

Showed all the lists after I manually add one games

[Novruzt]

same problem happened today. is it come from server things again?

[Akirenjo]

Est-ce que ça marche quand j'utilise le partage familial ? J'essaie de modifier les succès d'un jeu que j'ai grâce au partage familial, mais il indique que je ne possède pas le jeu

Il m'arrive exactement la même chose :( à partir du 1er août 2022

La repentance n'a pas de succès ni de statistiques. La renaissance, oui.

même si c'est le cas, cela arrive aussi avec la renaissance, mais je peux vérifier à nouveau edit : j'ai donc vérifié, tous mes jeux s'affichent maintenant, mais SAM.game.exe ne s'ouvre pas. edit 2 : j'ai donc trouvé une solution (ou je suis stupide) si j'exécute SAM.game.exe en tant qu'administrateur et non SAM.picker, alors cela fonctionne

I have the same problem as you, on half of my games, but despite the solution you gave, I still have the same problem. 2 months ago it was still working