pip install globe
If you haven't signed up yet, please follow the instructions found in Getting Started to obtain an App ID
and App Secret
these tokens will be used to validate most of your interaction requests with the Globe APIs.
The authenication process follows the protocols of **OAuth 2.0**. The example code below shows how you can swap your app tokens for an access token.
from globe.connect import oauth
oauth = oauth.Oauth("[app_id]", "[app_secret]")
# get redirect url
print oauth.getRedirectUrl()
# get access token
print oauth.getAccessToken("[code]")
{
"access_token":"1ixLbltjWkzwqLMXT-8UF-UQeKRma0hOOWFA6o91oXw",
"subscriber_number":"9171234567"
}
Short Message Service (SMS) enables your application or service to send and receive secure, targeted text messages and alerts to your Globe / TM subscribers.
Note: All API calls must include the access_token as one of the Universal Resource Identifier (URI) parameters.
Send an SMS message to one or more mobile terminals:
from globe.connect import sms
sms = sms.Sms("[shortcode]","[token]")
sms.setReceiverAddress("[receiver_address]")
sms.setMessage("[message]")
sms.setClientCorrelator("[correlator]")
sms.sendMessage()
print sms.getResponse()
{
"outboundSMSMessageRequest": {
"address": "tel:+639175595283",
"deliveryInfoList": {
"deliveryInfo": [],
"resourceURL": "https://devapi.globelabs.com.ph/smsmessaging/v1/outbound/8011/requests?access_token=3YM8xurK_IPdhvX4OUWXQljcHTIPgQDdTESLXDIes4g"
},
"senderAddress": "8011",
"outboundSMSTextMessage": {
"message": "Hello World"
},
"receiptRequest": {
"notifyURL": "http://test-sms1.herokuapp.com/callback",
"callbackData": null,
"senderName": null,
"resourceURL": "https://devapi.globelabs.com.ph/smsmessaging/v1/outbound/8011/requests?access_token=3YM8xurK_IPdhvX4OUWXQljcHTIPgQDdTESLXDIes4g"
}
}
}
Send binary data through SMS:
from globe.connect import sms
sms = sms.setUserDataHeader("[header]")
sms.setDataEncodingScheme("[encoding]")
sms.setReceiverAddress("[address]")
sms.setMessage("[msg]")
sms.sendBinaryMessage()
print sms.getResponse()
{
"outboundBinaryMessageRequest": {
"address": "9171234567",
"deliveryInfoList": {
"deliveryInfo": [],
"resourceURL": "https://devapi.globelabs.com.ph/binarymessaging/v1/outbound/{senderAddress}/requests?access_token={access_token}",
"senderAddress": "21581234",
"userDataHeader": "06050423F423F4",
"dataCodingScheme": 1,
"outboundBinaryMessage": {
"message": "samplebinarymessage"
},
"receiptRequest": {
"notifyURL": "http://example.com/notify",
"callbackData": null,
"senderName": null
},
"resourceURL": "https://devapi.globelabs.com.ph/binarymessaging/v1/outbound/{senderAddress}/requests?access_token={access_token}"
}
}
Receiving an SMS from globe (Mobile Originating - Subscriber to Application):
from BaseHTTPServer import BaseHTTPRequestHandler, HTTPServer
import SocketServer
import json
...
def _set_headers(self):
# set response code as 200
self.send_response(200)
# set content-type to text/html,
# we can also set it as application/json ;)
self.send_header("Content-type", "text/html")
# end header
self.end_headers()
def do_POST(self):
# set http header
self._set_headers()
# store post data
self.data_string = self.rfile.read(int(self.headers["Content-Length"]))
# load post data as json
data = json.loads(self.data_string)
# write data to response
self.wfile.write(data)
...
{
"inboundSMSMessageList":{
"inboundSMSMessage":[
{
"dateTime":"Fri Nov 22 2013 12:12:13 GMT+0000 (UTC)",
"destinationAddress":"tel:21581234",
"messageId":null,
"message":"Hello",
"resourceURL":null,
"senderAddress":"9171234567"
}
],
"numberOfMessagesInThisBatch":1,
"resourceURL":null,
"totalNumberOfPendingMessages":null
}
}
The Globe APIs has a detailed list of voice features you can use with your application.
You can take advantage of Globe's automated Ask protocols to help service your customers without manual intervention for common questions in example.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Welcome to my Tropo Web API")
choices = voice.choices("[5 DIGITS]")
askSay = voice.say("Please enter your 5 digit zip code.")
ask = voice.ask(askSay)
ask.setChoices(choices)
ask.setAttempts(3)
ask.setBargein(false)
ask.setName("foo")
ask.setRequired(true)
ask.setTimeount(10)
on = voice.on("continue")
on.setNext("http://somfakehost.com:8080/")
on.setRequired(true)
voice.addSay(askSay)
voice.addAsk(ask)
voice.addOn(on)
print voice.getObject()
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API."
}
},
{
ask: {
choices: {
value: "[5 DIGITS]"
},
attempts: 3,
bargein: false,
name: "foo",
required: true,
say: {
value: "Please enter your 5 digit zip code."
},
timeout: 10
}
},
{
on: {
event: "continue",
next: "http://somefakehost.com:8000/",
required: true
}
}
]
}
You can take advantage of Globe's automated Ask protocols to help service your customers without manual intervention for common questions in example.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Welcome to my Tropo Web API")
print voice.addSay(say).getObject())
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API."
}
},
{
hangup: { }
}
]
}
A better sample of the Ask and Answer dialog would look like the following.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Welcome to my Tropo Web API.")
if url == "/ask":
choices = voice.choices("[5 DIGITS]")
askSay = voice.say("Please enter your 5 digit zip code.")
ask = voice.ask(askSay)
ask.setChoices(choices)
ask.setAttempts(3)
ask.setBargein(false)
ask.setName("foo")
ask.setRequired(true)
ask.setTimeout(10)
on = voice.on("continue")
on.setNext("/answer")
on.setRequired(true)
voice.addSay(say)
voice.addAsk(ask)
voice.addOn(on)
obj = voice.getObject()
elif url == "/answer":
result = voice.result(data).getObject()
interpretation = result.actions.interpretation
say = ("Your zip is %s, thank you!" % (interpretation))
say = voice.say(say)
voice.setSay(say)
obj = voice.getObject()
print obj
if path is ask?
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API."
}
},
{
ask: {
choices: {
value: "[5 DIGITS]"
},
attempts: 3,
bargein: false,
name: "foo",
required: true,
say: {
value: "Please enter your 5 digit zip code."
},
timeout: 10
}
},
{
on: {
event: "continue",
next: "/askanswer/answer",
required: true
}
}
]
}
if path is answer?
{
tropo: [
{
say: {
value: "Your zip code is 52521, thank you!"
}
}
]
}
You can connect your app to also call a customer to initiate the Ask and Answer features.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Hello World")
call = voice.call("9065263453")
call.setFrom("sip:[email protected]")
voice.addCall(call)
voice.addSay(say)
print voice.getObject()
{
tropo: [
{
call: {
to: "9065272450",
from: "sip:[email protected]"
}
},
[
{
value: "Hello World"
}
]
]
}
You can take advantage of Globe's automated Ask protocols to help service your customers without manual intervention for common questions in example.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Welcome to my Tropo Web API Conference Call.")
jPrompt = voice.joinPrompt("http://openovate.com/hold-music.mp3")
lPrompt = voice.leavePrompt("http://openovate.com/hold-music.mp3")
conference = voice.conference("12345")
conference.setMute(false)
conference.setName("foo")
conference.setPlayTones(true)
conference.setTerminator("#")
conference.setJoinPrompt(jPrompt)
conference.setLeavePrompt(lPrompt)
voice.addSay(say)
voice.addConference(conference)
print voice.getObject()
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API Conference Call."
}
},
{
conference: {
id: "12345",
mute: false,
name: "foo",
playTones: true,
terminator: "#",
joinPrompt: {
value: "http://openovate.com/hold-music.mp3"
},
leavePrompt: {
value: "http://openovate.com/hold-music.mp3"
}
}
}
]
}
Call events are triggered depending on the response of the receiving person. Events are used with the Ask and Answer features.
from globe.connect import voice
voice = voice.Voice()
e1 = voice.say("sorry, I did not hear anything.")
e1.setEvent("timeout")
e2 = voice.say("sorry, that was not a valid option.")
e2.setEvent("nomatch:1")
e3 = voice.say("Nope, still not a valid response.")
e3.setEvent("nomatch:3")
say = voice.say("Welcome to my tropo web API.")
eSay = voice.say("Please enter your 5 digit zip code.")
eSay.event([e1, e2, e3]);
choices = voice.choices("[5 DIGITS]")
ask = voice.ask(eSay)
ask.setChoices(choices)
ask.setAttempts(3)
ask.setBargein(false)
ask.setName("foo")
ask.setRequired(true)
ask.setTimeout(10)
on = voice.on("continue")
on.setNext("/answer")
on.setRequired(true)
voice.addSay(say)
voice.addAsk(ask)
voice.addOn(on)
print voice.getObject()
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API."
}
},
{
ask: {
choices: {
value: "[5 DIGITS]"
},
attempts: 3,
bargein: false,
name: "foo",
required: true,
say: [
{
value: "Sorry, I did not hear anything.",
event: "timeout"
},
{
value: "Sorry, that was not a valid option.",
event: "nomatch:1"
},
{
value: "Nope, still not a valid response",
event: "nomatch:2"
},
{
value: "Please enter your 5 digit zip code."
}
],
timeout: 5
}
},
{
on: {
event: "continue",
next: "http://somefakehost:8000/",
required: true
}
}
]
}
Between your automated dialogs (Ask and Answer) you can automatically close the voice call using this feature.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Welcome to my Tropo Web API, thank you")
voice.addSay(say)
voice.addHangup()
print voice.getObject()
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API, thank you!"
}
},
{
hangup: { }
}
]
}
It is helpful to sometime record conversations, for example to help improve on the automated dialog (Ask and Answer). The following sample shows how you can use connect your application with voice record features.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Welcome to my Tropo Web API.")
e1 = voice.say("Sorry, I did not hear anything. Please call back.")
e1.setEvent("timeout")
say2 = voice.say("Please leave a message")
say2.setEvent([e1])
choices = voice.choices()
choices.setTerminator("#")
transcription = voice.transcription("1234")
transcription.setUrl("mailto:[email protected]")
record = voice.record("foo", "http://openovate.com/globe.php")
record.setFormat("wav")
record.setAttempts(3)
record.setBargein(false)
record.setMethod("POST")
record.setRequired(true)
record.setSay(say2)
record.setChoices(choices)
record.setTranscription(transcription)
voice.addSay(say)
voice.addRecord(record)
print voice.getObject()
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API."
}
},
{
record: {
attempts: 3,
bargein: false,
method: "POST",
required: true,
say: [
{
value: "Sorry, I did not hear anything. Please call back.",
event: "timeout"
},
{
value: "Please leave a message"
}
],
name: "foo",
url: "http://openovate.com/globe.php",
format: "audio/wav",
choices: {
terminator: "#"
},
transcription: {
id: "1234",
url: "mailto:[email protected]"
}
}
}
]
}
To filter incoming calls automatically, you can use the following example below.
from globe.connect import voice
voice = voice.Voice()
voice.addReject()
print voice.getObject()
{
tropo: [
{
reject: { }
}
]
}
To help integrate Globe Voice with web applications, this API using routing which can be easily routed within your framework.
from globe.connect import voice
voice = voice.Voice()
if url == "/routing":
say = voice.say("Welcome to my Tropo Web API.")
on = voice.on("continue")
on.setNext("/routing1")
voice.addSay(say)
voice.addOn(on)
elif url == "/routing1":
say = voice.say("Hello from resource one.")
on = voice.on("continue")
on.setNext("/routing2")
voice.addSay(say)
voice.on(on)
elif(url == "/routing2":
say = voice.say("Hello from resource two! Thank you.")
voice.addSay(say)
print voice.getObject()
if path is routing?
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API."
}
},
{
on: {
next: "/VoiceSample/RoutingTest1",
event: "continue"
}
}
]
}
if path is routing1?
{
tropo: [
{
say: {
value: "Hello from resource one!"
}
},
{
on: {
next: "/VoiceSample/RoutingTest2",
event: "continue"
}
}
]
}
if path is routing2?
{
tropo: [
{
say: {
value: "Hello from resource two! thank you."
}
}
]
}
The message you pass to say
will be transformed to an automated voice.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Welcome to my Tropo Web API.")
say2 = voice.say("I will play an audio file for you, please wait.")
say3 = voice.say("http://openovate.com/tropo-rocks.mp3")
voice.addSay(say)
voice.addSay(say2)
voice.addSay(say3)
print voice.getObject()
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API."
}
},
{
say: {
value: "I will play an audio file for you, please wait."
}
},
{
say: {
value: "http://openovate.com/tropo-rocks.mp3"
}
}
]
}
The following sample explains the dialog needed to transfer the receiver to another phone number.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Welcome to my Tropo Web API, you are now being transfered.")
e1 = voice.say("Sorry, I did not hear anything")
e1.setEvent("timeout")
e2 = voice.say("Sorry, that was an invalid option.")
e2.setEvent("nomatch:1")
eventSay = voice.say("Please enter your 5 digit zip code.")
eventSay.setEvent([e1, e2])
choices = voice.choices("[5 DIGITS]")
ask = voice.ask(eventSay)
ask.setChoices(choices)
ask.setAttempts(3)
ask.setBargein(false)
ask.setName("foo")
ask.setRequired(true)
ask.setTimeout(10)
ringSay = voice.say("http://openovate.com/hold-music.mp3")
onRing = voice.on("ring")
onRing.setSay(ringSay);
onConnect = voice.on("connect")
onConnect.setSay(ringSay)
on = [onRing, onConnect]
var transfer = voice.transfer("9053801178")
transfer.setRingRepeat(2)
transfer.setOn(on)
voice.addSay(say)
voice.addTransfer(transfer)
print voice.getObject();
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API, you are now being transferred."
}
},
{
transfer: {
to: "9053801178",
ringRepeat: 2,
on: [
{
event: "ring",
say: {
value: "http://openovate.com/hold-music.mp3"
}
},
{
event: "connect",
ask: {
choices: {
value: "[5 DIGITS]"
},
attempts: 3,
bargein: false,
name: "foo",
required: true,
say: [
{
value: "Sorry, I did not hear anything.",
event: "timeout"
},
{
value: "Sorry, that was not a valid option.",
event: "nomatch:1"
},
{
value: "Nope, still not a valid response",
event: "nomatch:2"
},
{
value: "Please enter your 5 digit zip code."
}
],
timeout: 5
}
}
]
}
}
]
}
TODO
from globe.connect import voice
voice = voice.Voice()
if url == "/whisper":
say = voice.say("Welcome to my Tropo Web API")
askSay = voice.say("Press 1 to continue this call or any other to reject")
choices = voice.choices("1")
choices.setMode("DTMF")
ask = voice.ask(askSay)
ask.setChoices(choices)
ask.setName("color")
ask.setTimeout(60)
onConnect1 = voice.on("connect")
onConnect1.setAsk(ask)
sayCon2 = voice.say("You are now being connected")
onConnect2 = voice.on("connect")
onConnect2.setSay(sayCon2)
sayRing = voice.say("http://openovate.com/hold-music.mp3")
onRing = voice.on("ring")
onRing.setSay(say)
on = [onRing, onConnect1, onConnect2]
transfer = voice.transfer("9054799241")
transfer.setName("foo")
transfer.setOn(on)
transfer.setRequired(true)
transfer.terminator("*")
incompleteSay = voice.say("Your are now being disconnected")
onIncomplete = voice.on("incomplete")
onIncomplete.setNext("/whisperIncomplete")
onIncomplete.setSay(incompleteSay)
voice.addSay(say)
voice.addTransfer(transfer)
voice.addOn(onIncomplete)
print voice.getObject()
elif url == "/whisperIncomplete":
voice.addHangup()
print voice.getObject()
if transfer whisper?
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API, please hold while you are being transferred."
}
},
{
transfer: {
to: "9054799241",
name: "foo",
on: [
{
event: "ring",
say: {
value: "http://openovate.com/hold-music.mp3"
}
},
{
event: "connect",
ask: {
choices: {
value: "1",
mode: "dtmf"
},
name: "color",
say: {
value: "Press 1 to accept this call or any other number to reject"
},
timeout: 60
}
},
{
event: "connect",
say: {
value: "You are now being connected."
}
}
],
required: true,
terminator: "*"
}
},
{
on: {
event: "incomplete",
next: "/transferwhisper/hangup",
say: {
value: "You are now being disconnected."
}
}
}
]
}
if hangup?
{
tropo: [
{
hangup: { }
}
]
}
To put a receiver on hold, you can use the following sample.
from globe.connect import voice
voice = voice.Voice()
say = voice.say("Welcome to my Tropo Web API.")
wait = voice.wait(5000)
wait.setAllowSignals(true)
say2 = voice.say("Thank you for waiting.")
voice.addSay(say)
voice.addWait(wait)
voice.addSay(say2)
print voice.getObjet()
{
tropo: [
{
say: {
value: "Welcome to my Tropo Web API, please wait for a while."
}
},
{
wait: {
milliseconds: 5000,
allowSignals: true
}
},
{
say: {
value: "Thank you for waiting!"
}
}
]
}
USSD are basic features built on most smart phones which allows the phone owner to interact with menu item choices.
The following example shows how to send a USSD request.
from globe.connect import ussd
ussd = ussd.Ussd("[token]", "[shortcode]")
ussd.setAddress("[address]")
ussd.setMessage("[message]")
ussd.setFlash("[flash]")
ussd.sendUsssdRequest()
print ussd.getResponse()
{
"outboundUSSDMessageRequest": {
"address": "639954895489",
"deliveryInfoList": {
"deliveryInfo": [],
"resourceURL": "https://devapi.globelabs.com.ph/ussd/v1/outbound/21589996/reply/requests?access_token=access_token"
},
"senderAddress": "21580001",
"outboundUSSDMessage": {
"message": "Simple USSD Message\nOption - 1\nOption - 2"
},
"receiptRequest": {
"ussdNotifyURL": "http://example.com/notify",
"sessionID": "012345678912"
},
"resourceURL": "https://devapi.globelabs.com.ph/ussd/v1/outbound/21589996/reply/requests?access_token=access_token"
}
}
The following example shows how to send a USSD reply.
from globe.connect import ussd
ussd = ussd.Ussd("[token]", "[shortcode]")
ussd.setAddress("[address]")
ussd.setMessage("[message]")
ussd.setFlash("[flash]")
ussd.setSessionId("[session_id]")
ussd.replyUssdRequest()
print ussd.getResponse()
{
"outboundUSSDMessageRequest": {
"address": "639954895489",
"deliveryInfoList": {
"deliveryInfo": [],
"resourceURL": "https://devapi.globelabs.com.ph/ussd/v1/outbound/21589996/reply/requests?access_token=access_token"
},
"senderAddress": "21580001",
"outboundUSSDMessage": {
"message": "Simple USSD Message\nOption - 1\nOption - 2"
},
"receiptRequest": {
"ussdNotifyURL": "http://example.com/notify",
"sessionID": "012345678912",
"referenceID": "f7b61b82054e4b5e"
},
"resourceURL": "https://devapi.globelabs.com.ph/ussd/v1/outbound/21589996/reply/requests?access_token=access_token"
}
}
Your application can monetize services from customer's phone load by sending a payment request to the customer, in which they can opt to accept.
The following example shows how you can request for a payment from a customer.
from globe.connect import payment
payment = payment.Payment("[token]")
payment.setAmount("[amount]")
payment.setDescription("[description]")
payment.setEndUserId("[number]")
payment.setReferenceCode("[reference]")
payment.setTransactionOperationStatus("[status]")
payment.sendPaymentRequest()
print payment.getResponse()
{
"amountTransaction":
{
"endUserId": "9171234567",
"paymentAmount":
{
"chargingInformation":
{
"amount": "0.00",
"currency": "PHP",
"description": "my application"
},
"totalAmountCharged": "0.00"
},
"referenceCode": "12341000023",
"serverReferenceCode": "528f5369b390e16a62000006",
"resourceURL": null
}
}
The following example shows how you can get the last reference of payment.
from globe.connect import payment
payment = payment.Payment("[token]")
payment.setAppKey("[app_id]")
payment.setAppSecret("[app_secret]")
payment.getLastReferenceCode()
print payment.getResponse()
{
"referenceCode": "12341000005",
"status": "SUCCESS",
"shortcode": "21581234"
}
Amax is an automated promo builder you can use with your app to award customers with certain globe perks.
from globe.connect import amax
amax = amax.Amax("[app_id]", "[app_secret]")
amax.setAddress("[address]")
amax.setToken("[token]")
amax.setPromo("[promo]")
amax.sendReward()
print amax.getResponse()
{
"outboundRewardRequest": {
"transaction_id": 566,
"status": "Please check your AMAX URL for status",
"address": "9065272450",
"promo": "FREE10MB"
}
}
To determine a general area (lat,lng) of your customers you can utilize this feature.
from globe.connect import location
loc = location.Location("[token]")
loc.setAddress("[address]")
loc.setRequestedAccuracy("[accuracy]")
loc.getLocation()
print loc.getResponse()
{
"terminalLocationList": {
"terminalLocation": {
"address": "tel:9171234567",
"currentLocation": {
"accuracy": 100,
"latitude": "14.5609722",
"longitude": "121.0193394",
"map_url": "http://maps.google.com/maps?z=17&t=m&q=loc:14.5609722+121.0193394",
"timestamp": "Fri Jun 06 2014 09:25:15 GMT+0000 (UTC)"
},
"locationRetrievalStatus": "Retrieved"
}
}
}
Subscriber Data Query API interface allows a Web application to query the customer profile of an end user who is the customer of a mobile network operator.
The following example shows how you can get the subscriber balance.
from globe.connect import subscriber
subscriber = subscriber.Subscriber("[token]")
subscriber.setAddress("[address]")
subscriber.getSubscriberBalance()
print subscriber.getResponse()
{
"terminalLocationList":
{
"terminalLocation":
[
{
address: "639171234567",
subBalance: "60200"
}
]
}
}
The following example shows how you can get the subscriber reload amount.
from globe.connect import subscriber
subscriber = subscriber.Subscriber("[token]")
subscriber.setAddress("[address]")
subscriber.getReloadAmount()
print subscriber.getResponse()
{
"terminalLocationList":
{
"terminalLocation":
[
{
address: "639171234567",
reloadAmount: "30000"
}
]
}
}