chore: update issue templates and codeowners (#2195)

chore: update issue templates and codeowners

Source-Link: https://togithub.com/googleapis/synthtool/commit/bf182cd41d9a7de56092cafcc7befe6b398332f6
Post-Processor: gcr.io/cloud-devrel-public-resources/owlbot-nodejs:latest@sha256:a5af6af827a9fffba373151e1453b0498da288024cdd16477900dd42857a42e0

.github/.OwlBot.lock.yaml

@@ -13,5 +13,5 @@
 # limitations under the License.
 docker:
   image: gcr.io/cloud-devrel-public-resources/owlbot-nodejs:latest
-  digest: sha256:68e1cece0d6d3336c4f1cb9d2857b020af5574dff6da6349293d1c6d4eea82d8
-# created: 2024-05-31T15:46:42.989947733Z
+  digest: sha256:a5af6af827a9fffba373151e1453b0498da288024cdd16477900dd42857a42e0
+# created: 2024-09-20T20:26:11.126243246Z

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -0,0 +1,99 @@
+name: Bug Report
+description: Create a report to help us improve
+labels:
+  - bug
+body:
+  - type: markdown
+    attributes:
+      value: >
+        **PLEASE READ**: If you have a support contract with Google, please
+        create an issue in the [support
+        console](https://cloud.google.com/support/) instead of filing on GitHub.
+        This will ensure a timely response. Otherwise, please make sure to
+        follow the steps below.
+  - type: checkboxes
+    attributes:
+      label: Please make sure you have searched for information in the following
+        guides.
+      options:
+        - label: "Search the issues already opened:
+            https://github.com/GoogleCloudPlatform/google-cloud-node/issues"
+          required: true
+        - label: "Search StackOverflow:
+            http://stackoverflow.com/questions/tagged/google-cloud-platform+nod\
+            e.js"
+          required: true
+        - label: "Check our Troubleshooting guide:
+            https://googlecloudplatform.github.io/google-cloud-node/#/docs/guid\
+            es/troubleshooting"
+          required: true
+        - label: "Check our FAQ:
+            https://googlecloudplatform.github.io/google-cloud-node/#/docs/guid\
+            es/faq"
+          required: true
+        - label: "Check our libraries HOW-TO:
+            https://github.com/googleapis/gax-nodejs/blob/main/client-libraries\
+            .md"
+          required: true
+        - label: "Check out our authentication guide:
+            https://github.com/googleapis/google-auth-library-nodejs"
+          required: true
+        - label: "Check out handwritten samples for many of our APIs:
+            https://github.com/GoogleCloudPlatform/nodejs-docs-samples"
+          required: true
+  - type: textarea
+    attributes:
+      label: >
+        A screenshot that you have tested with "Try this API".
+      description: > 
+        As our client libraries are mostly autogenerated, we kindly request
+        that you test whether your issue is with the client library, or with the
+        API itself. To do so, please search for your API
+        here: https://developers.google.com/apis-explorer and attempt to
+        reproduce the issue in the given method. Please include a screenshot of
+        the response in "Try this API". This response should NOT match the current
+        behavior you are experiencing. If the behavior is the same, it means
+        that you are likely experiencing a bug with the API itself. In that
+        case, please submit an issue to the API team, either by submitting an
+        issue in its issue tracker https://cloud.google.com/support/docs/issue-trackers, or by
+        submitting an issue in its linked tracker in the .repo-metadata.json
+        file https://issuetracker.google.com/savedsearches/5337669       
+    validations:
+      required: true
+  - type: input
+    attributes:
+      label: >
+        Link to the code that reproduces this issue. A link to a **public** Github Repository or gist with a minimal
+        reproduction.
+      description: >
+        **Skipping this or providing an invalid link will result in the issue being closed**        
+    validations:
+      required: true
+  - type: textarea
+    attributes:
+      label: >
+        A step-by-step description of how to reproduce the issue, based on
+        the linked reproduction.
+      description: >
+        Screenshots can be provided in the issue body below.
+      placeholder: |
+        1. Start the application in development (next dev)
+        2. Click X
+        3. Y will happen
+    validations:
+      required: true
+  - type: textarea
+    attributes:
+      label: A clear and concise description of what the bug is, and what you
+        expected to happen.
+      placeholder: Following the steps from the previous section, I expected A to
+        happen, but I observed B instead
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: A clear and concise description WHY you expect this behavior, i.e., was it a recent change, there is documentation that points to this behavior, etc. ** 
+      placeholder: 'Documentation here(link) states that B should happen instead of A'
+    validations:
+      required: true

.github/ISSUE_TEMPLATE/documentation_request.yml

@@ -0,0 +1,53 @@
+name: Documentation Requests
+description: Requests for more information
+body:
+  - type: markdown
+    attributes:
+      value: >
+        Please use this issue type to log documentation requests against the library itself.
+        These requests should involve documentation on Github (`.md` files), and should relate to the library
+        itself. If you have questions or documentation requests for an API, please
+        reach out to the API tracker itself.
+
+        Please submit an issue to the API team, either by submitting an
+        issue in its issue tracker https://cloud.google.com/support/docs/issue-trackers), or by
+        submitting an issue in its linked tracker in the .repo-metadata.json
+        file in the API under packages/* ([example](https://issuetracker.google.com/savedsearches/5337669)).
+        You can also submit a request to documentation on cloud.google.com itself with the "Send Feedback"
+        on the bottom of the page.
+
+
+        Please note that documentation requests and questions for specific APIs
+        will be closed.
+  - type: checkboxes
+    attributes:
+      label: Please make sure you have searched for information in the following
+        guides.
+      options:
+        - label: "Search the issues already opened:
+            https://github.com/GoogleCloudPlatform/google-cloud-node/issues"
+          required: true
+        - label: "Check our Troubleshooting guide:
+            https://googlecloudplatform.github.io/google-cloud-node/#/docs/guid\
+            es/troubleshooting"
+          required: true
+        - label: "Check our FAQ:
+            https://googlecloudplatform.github.io/google-cloud-node/#/docs/guid\
+            es/faq"
+          required: true
+        - label: "Check our libraries HOW-TO:
+            https://github.com/googleapis/gax-nodejs/blob/main/client-libraries\
+            .md"
+          required: true
+        - label: "Check out our authentication guide:
+            https://github.com/googleapis/google-auth-library-nodejs"
+          required: true
+        - label: "Check out handwritten samples for many of our APIs:
+            https://github.com/GoogleCloudPlatform/nodejs-docs-samples"
+          required: true
+  - type: textarea
+    attributes:
+      label: >
+        Documentation Request
+    validations:
+      required: true

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -0,0 +1,53 @@
+name: Feature Request
+description: Suggest an idea for this library
+labels:
+  - feature request
+body:
+  - type: markdown
+    attributes:
+      value: >
+        **PLEASE READ**: If you have a support contract with Google, please
+        create an issue in the [support
+        console](https://cloud.google.com/support/) instead of filing on GitHub.
+        This will ensure a timely response. Otherwise, please make sure to
+        follow the steps below.
+  - type: textarea
+    attributes:
+      label: >
+        A screenshot that you have tested with "Try this API".
+      description: > 
+        As our client libraries are mostly autogenerated, we kindly request
+        that you test whether your feature request is with the client library, or with the
+        API itself. To do so, please search for your API
+        here: https://developers.google.com/apis-explorer and attempt to
+        reproduce the issue in the given method. Please include a screenshot of
+        the response in "Try this API". This response should NOT match the current
+        behavior you are experiencing. If the behavior is the same, it means
+        that you are likely requesting a feature for the API itself. In that
+        case, please submit an issue to the API team, either by submitting an
+        issue in its issue tracker https://cloud.google.com/support/docs/issue-trackers, or by
+        submitting an issue in its linked tracker in the .repo-metadata.json
+        file in the API under packages/* ([example](https://issuetracker.google.com/savedsearches/5337669))
+
+        Example of library specific issues would be: retry strategies, authentication questions, or issues with typings.
+        Examples of API issues would include: expanding method parameter types, adding functionality to an API.   
+    validations:
+      required: true
+  - type: textarea
+    attributes:
+      label: >
+        What would you like to see in the library?
+      description: >
+        Screenshots can be provided in the issue body below.
+      placeholder: |
+        1. Set up authentication like so
+        2. Run the program like so
+        3. X would be nice to happen
+
+  - type: textarea
+    attributes:
+      label: Describe alternatives you've considered
+
+  - type: textarea
+    attributes:
+      label: Additional context/notes

.github/ISSUE_TEMPLATE/processs_request.md

@@ -0,0 +1,5 @@
+---
+name: Process Request
+about: Submit a process request to the library. Process requests are any requests related to library infrastructure, including CI/CD, publishing, releasing, etc. This issue template should primarily used by internal members.
+
+---

.github/ISSUE_TEMPLATE/questions.md

@@ -0,0 +1,8 @@
+---
+name: Question
+about: If you have a question, please use Discussions
+
+---
+
+If you have a general question that goes beyond the library itself, we encourage you to use [Discussions](https://github.com//discussions)
+to engage with fellow community members!

.github/auto-approve.yml

@@ -1,4 +1,2 @@
 processes:
-  - "NodeDependency"
-  - "OwlBotTemplateChangesNode"
-  - "OwlBotPRsNode"
+  - "NodeDependency"

.github/scripts/close-invalid-link.cjs

@@ -0,0 +1,53 @@
+// Copyright 2024 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//      http://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+
+async function closeIssue(github, owner, repo, number) {
+    await github.rest.issues.createComment({
+          owner: owner,
+          repo: repo,
+          issue_number: number,
+          body: 'Issue was opened with an invalid reproduction link. Please make sure the repository is a valid, publicly-accessible github repository, and make sure the url is complete (example: https://github.com/googleapis/google-cloud-node)'
+        });
+    await github.rest.issues.update({
+        owner: owner,
+        repo: repo,
+        issue_number: number,
+        state: 'closed'
+      });
+}
+module.exports = async ({github, context}) => {
+    const owner = context.repo.owner;
+    const repo = context.repo.repo;
+    const number = context.issue.number;
+
+    const issue = await github.rest.issues.get({
+      owner: owner,
+      repo: repo,
+      issue_number: number,
+    });
+
+    const isBugTemplate = issue.data.body.includes('Link to the code that reproduces this issue');
+
+    if (isBugTemplate) {
+        try {
+            const link = issue.data.body.split('\n')[18].match(/(https?:\/\/g?i?s?t?\.?github.com\/.*)/);
+            const isValidLink = (await fetch(link)).ok;
+            if (!isValidLink) {
+            await closeIssue(github, owner, repo, number);
+            }
+        } catch (err) {
+            await closeIssue(github, owner, repo, number);
+        }
+    }
+};

.github/scripts/close-unresponsive.cjs

@@ -0,0 +1,69 @@
+// Copyright 2024 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//      http://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+
+function labeledEvent(data) {
+    return data.event === 'labeled' && data.label.name === 'needs more info';
+  }
+
+  const numberOfDaysLimit = 15;
+  const close_message = `This has been closed since a request for information has \
+  not been answered for ${numberOfDaysLimit} days. It can be reopened when the \
+  requested information is provided.`;
+
+  module.exports = async ({github, context}) => {
+    const owner = context.repo.owner;
+    const repo = context.repo.repo;
+
+    const issues = await github.rest.issues.listForRepo({
+      owner: owner,
+      repo: repo,
+      labels: 'needs more info',
+    });
+    const numbers = issues.data.map((e) => e.number);
+
+    for (const number of numbers) {
+      const events = await github.paginate(
+        github.rest.issues.listEventsForTimeline,
+        {
+          owner: owner,
+          repo: repo,
+          issue_number: number,
+        },
+        (response) => response.data.filter(labeledEvent)
+      );
+
+      const latest_response_label = events[events.length - 1];
+
+      const created_at = new Date(latest_response_label.created_at);
+      const now = new Date();
+      const diff = now - created_at;
+      const diffDays = diff / (1000 * 60 * 60 * 24);
+
+      if (diffDays > numberOfDaysLimit) {
+        await github.rest.issues.update({
+          owner: owner,
+          repo: repo,
+          issue_number: number,
+          state: 'closed',
+        });
+
+        await github.rest.issues.createComment({
+          owner: owner,
+          repo: repo,
+          issue_number: number,
+          body: close_message,
+        });
+      }
+    }
+  };

.github/scripts/remove-response-label.cjs

@@ -0,0 +1,33 @@
+// Copyright 2024 Google LLC
+//
+// Licensed under the Apache License, Version 2.0 (the "License");
+// you may not use this file except in compliance with the License.
+// You may obtain a copy of the License at
+//
+//      http://www.apache.org/licenses/LICENSE-2.0
+//
+// Unless required by applicable law or agreed to in writing, software
+// distributed under the License is distributed on an "AS IS" BASIS,
+// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+// See the License for the specific language governing permissions and
+// limitations under the License.
+
+module.exports = async ({ github, context }) => {
+    const commenter = context.actor;
+    const issue = await github.rest.issues.get({
+      owner: context.repo.owner,
+      repo: context.repo.repo,
+      issue_number: context.issue.number,
+    });
+    const author = issue.data.user.login;
+    const labels = issue.data.labels.map((e) => e.name);
+
+    if (author === commenter && labels.includes('needs more info')) {
+      await github.rest.issues.removeLabel({
+        owner: context.repo.owner,
+        repo: context.repo.repo,
+        issue_number: context.issue.number,
+        name: 'needs more info',
+      });
+    }
+  };