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## Code of Conduct | ||
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Be cooperative when you ask for help. We will spend time helping you for free, | ||
so be please ready to spend your time too: | ||
* Read the server documentation and [Troubleshooting](doc/Troubleshooting.md) | ||
guide first to see if you can resolve the issue yourself. | ||
* Describe thoroughly the issue you are having and include (only the) relevant | ||
portions of server logs. | ||
* Be ready to repeat the course of actions against latest server binaries to | ||
generate more debug information or verify the bugfix. | ||
* Be ready to investigate behaviour of your device or gateway. These can be | ||
faulty too. | ||
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Be respectful to the maintainers and other contributors. Open source contributors | ||
put long hours into developing projects and doing user support. Those projects | ||
and user support are available for free. We believe this deserves some respect. |
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