v2018-postmortem-tool

Notes

• For usage information with the tool, use the command ./generate_postmortem.sh --help

Deployment Instructions

OVA

1. Connect to the target appliance via SSH then switch to the root user using the following commands:

ssh {ova appliance hostname} -l apicadm
sudo -i

2. Download the script using the following command:

curl -s -o generate_postmortem.sh https://raw.githubusercontent.com/ibm-apiconnect/v2018-postmortem/master/generate_postmortem.sh

3. Add execution permissions to file using the command chmod +x generate_postmortem.sh.
4. Run the tool using the command ./generate_postmortem.sh --ova.

Kubernetes / OpenShift

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Prerequisites

Place script and run from the apicup project directory
-or-
set the environment variable APICUP_PROJECT_PATH using the following command:

export APICUP_PROJECT_PATH="/path/to/directory"

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1. Download the script to the apicup project directory using the following command:

curl -s -o generate_postmortem.sh https://raw.githubusercontent.com/ibm-apiconnect/v2018-postmortem/master/generate_postmortem.sh

2. Add execution permissions to file using the command chmod +x generate_postmortem.sh.
3. Run the tool using the command ./generate_postmortem.sh from the apicup project directory.

Cloud Pak 4i

1. Download the script to the apicup project directory using the following command:

curl -s -o generate_postmortem.sh https://raw.githubusercontent.com/ibm-apiconnect/v2018-postmortem/master/generate_postmortem.sh

2. Add execution permissions to file using the command chmod +x generate_postmortem.sh.
3. Run the tool using the command ./generate_postmortem.sh --cp4i from the apicup project directory.

Working a specific subystem issue?

Enable the following if troubleshooting an issue for the following subsystems:

Note: Enabling diagnostics may cause the script to take much longer to complete (especially over a VPN connection).

All (if requested by support)

--diagnostic-all

Manager

--diagnostic-manager

Note: If internet not available on machine where script is executed, download identifyServicesState.js and place in same directory as generate_postmortem.sh.

Gateway

--diagnostic-gateway

Note: In order for this switch to function, make sure connections to 127.0.0.1 are not restricted on the local machine.

Portal

--diagnostic-portal

Analytics

--diagnostic-analytics

Need help?

• Open an issue to submit any feedback
• Problem with the script? Run the following command:

./generate_postmortem.sh --debug &>debug.log

       then open an issue on the github page attaching the debug.log file.