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Bugfix: Ticket feedback notifications #1118

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merged 1 commit into from
Dec 13, 2024
Merged

Bugfix: Ticket feedback notifications #1118

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4 changes: 3 additions & 1 deletion portal/portal_post.php
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Original file line number Diff line number Diff line change
Expand Up @@ -188,7 +188,9 @@

// Notify on bad feedback
if ($feedback == "Bad") {
mysqli_query($mysqli, "INSERT INTO notifications SET notification_type = 'Feedback', notification = '$session_contact_name rated ticket ID $ticket_id as bad', notification_client_id = $session_client_id");
$ticket_details = mysqli_fetch_array(mysqli_query($mysqli, "SELECT ticket_number FROM tickets WHERE ticket_id = $ticket_id LIMIT 1"));
$ticket_number = intval($ticket_details['ticket_number']);
appNotify("Feedback", "$session_contact_name rated ticket $config_ticket_prefix$ticket_number as bad (ID: $ticket_id)", "ticket.php?ticket_id=$ticket_id", $session_client_id, $ticket_id);
}

// Custom action/notif handler
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