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01_Migration_Zendesk_to_Crysp

Script to migrate tickets from Zendesk to Crisp with sync control

Before Start

Migrate Tickets from Zendes in a JSON file, this script use that file as input

Getting started

Before start install the npm dependencies

npm install

Copy the .env.example to .env and update the values

Copy your exported Zendesk JSON file into the folder zendesk_files

Execute the following script

npm run start

Note: This script include a sync status control that is stored in ticket_synced.json, if this this process is interrupted and runned again, then this script will only migrate missing records. If you want to reset this please delete the file ticket_synced.json and run the last script again.

Author

  • @jesuslopezlugo

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Script to Migrate Zendesk Tickets to Crisp

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